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VEVOR Avvolgitubo Retrattile per Tubo da Giardino, 12 mm x 30 m, Avvolgitubo per Tubo da Giardino con Ugello 9 Modelli, Sistema di Ritorno a Riavvolgimento Automatico e Staffa Girevole a 180°

Recensioni dei clienti per VEVOR Avvolgitubo Retrattile per Tubo da Giardino, 12 mm x 30 m, Avvolgitubo per Tubo da Giardino con Ugello 9 Modelli, Sistema di Ritorno a Riavvolgimento Automatico e Staffa Girevole a 180°

30 m

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Louis Caruso jr Louis Caruso jr
Cheap product
Hose is very chinky
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Rebekah Rebekah
LET DOWN
We have purchased so many vevor products and been very happy. Until now. This hose reel is so cheaply made. The hose is so small that water might as well be coming through a McDonald's straw. The hose kinks so easily. The hose doesn't retract and only goes back if you're literally helping it. This one isn't good. We own 3 hoselink retractable hoses. I wish we owned a fourth instead.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joseph Lane Joseph Lane
Bait and switch
I was under the impression by the add that I was getting the new upgraded version and received the old version without all of the upgrades. Buyer beware
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aaron Carter Aaron Carter
Owner
It leaks like a sieve out of the device itself. Not at either one of the ends of the hose. I would definitely not buy it again. Not sure if I can get this replaced or repaired or what but I cannot use it the way it is.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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RikMoto RikMoto
Broke on the first time I used it
Bought this last year, fitted it. Never used it until today. Pulled the hose out, did the job. Went to pull the hose to reel back in, didnt work. Hose is now just like my last one laying on the ground making a mess. Contacted CS on chat they didnt resolve it they just created a BS ticket to hopefully waste time to get me out of warranty. I have to wait for an Email, ridiculous just like they asked for a video of the fault. Seriously, just a lot of wasting time so I may miss the email and miss the cut off for the return. I know these tricks, how about being a good retailer and swapping it!
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Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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LeeAnnB LeeAnnB
Broke in days
We loved these so much that we bought 2. Regrettably, the 2nd one will only reel in half way before it stops. And customer service is a nightmare. We love the products, hate the service. It shouldn't be this difficult.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Will Will
Buyer
Finally got around to installing this unit today. Something is plugged up on the inside as almost no water will flow through the unit. Tried to back flush it and absolutely no water will pass through it that way
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ralph Ralph
Junk
Absolute junk.. Will not reel inlike it should, VEVOR only want to give me less then half of what I paid, bought 3 year warranty and have heard nothing from them. ABSOLUTE JUNK. DI NOT BUY AND DO NOT WASTE YOUR MONEY PURCHASING THE JUNK WARRANTY they do not stand behind their products
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Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Leeannb5 Leeannb5
Great concept. Broke in days
We have 2 of these and 1 works great! The other only reels I'm half way and stops no matter what. Im so disappointed. And customer service is a nightmare in my opion to resolve issues. We had damage to an air compressor and no response as well as a missing piece that they would not replace because I couldn't give them a picture of the missing piece. Great products... horrible service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Steve Steve
Mr.
I bought the 100’ 1/2” size. Water flow is slow. I have it hooked to my yard hydrant which has high water flow. Water blasts out of it. It took 2 hours to fill the 40 gallon fresh water tank on my camper. I wish I had purchased the 84’ 5/8” reel. I would guess the inside of the hose is probably 3/8”.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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