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VEVOR Avvolgitubo Retrattile per Tubo da Giardino, 12 mm x 30 m, Avvolgitubo per Tubo da Giardino con Ugello 9 Modelli, Sistema di Ritorno a Riavvolgimento Automatico e Staffa Girevole a 180°

Recensioni dei clienti per VEVOR Avvolgitubo Retrattile per Tubo da Giardino, 12 mm x 30 m, Avvolgitubo per Tubo da Giardino con Ugello 9 Modelli, Sistema di Ritorno a Riavvolgimento Automatico e Staffa Girevole a 180°

30 m

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3585 Recensioni
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JL*** JL***
Tension spring broke after ten months. Others have the same issue.
Usually very happy with Vevor products. I have the same size hose but the Gardena brand. I've had it for a few years and it works great. Thought I would save some money and trust in the quality of Vevor and bought this one. Unfortunately, after about 10 months the retracting spring stopped working. My mistake, I didn't keep track of the date and went 3 weeks past the one-year warranty and the only thing Vevor would offer was a $20 rebate. I couldn't even buy a replacement tension spring. It would be really nice if they offered that, given that many people have experienced the same problem with the tension spring failing. Other than the spring, the build quality is as good as the Gardena. But if it fails after year then maybe it's worth investing the money in a better version.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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pierre.perez57 pierre.perez57
VEVOR Enrouleur Tuyau Arrosage Mural, 30 m x 12 mm
30 m
L'enrouleur ne fonctionne plus. La première fois je l'ai déroulé sur une petite dizaine de mètres et il n'a plus voulu s'enrouler. J'ai eu besoin de dérouler mon tuyau sur toute sa longueur et maintenant j'ai un tuyau qui ne s'enroule plus. Je ne conseille pas ce produit. La qualité n'est pas au rendez-vous
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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HansWeston HansWeston
too small for the distance
We bought 2 of these for our church and they are simply not functional for the water pressure needed for this distance. If you don't need any real pressure, these are great They come out and retract great and do not bind up in the return. (might actually retract a little too fast) The post they sit on is plastic and would be better if it were metal
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Scott Selinger Scott Selinger
Poor quality
Poor quality 1
Received and installed. Tje reel is not working. I have contacted Vevor. Will see what they do
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Ben H. Ben H.
Retractable Hose Reel
Retractable Hose Reel 1
Dear Customer Support, I am writing regarding my recent purchase of Retractable Hose Reel. After using it twice this past weekend, the spring came loose and the hose is no longer retracting back inside. Could you please assist me with a repair, replacement, or warranty claim? Thank you,
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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GoSaints GoSaints
junk
junk 1
cheap Chinese junk. I bought two. one for my mom and hers broke 6 months ago. one for us and it broke yesterday. of course the VEVOR warranty is up. they last about as long as the warranty. I assume you get what you pay for.
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Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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lilman80 lilman80
Stripped spring screws right out of the box
Stripped spring screws right out of the box 1
Package came in quickly, however after installation hose would not retract back. Popped the side cover off and these 3 screws had been stripped / the plastic ear they screw into was busted. (These screws hold the spring in place to allow hose to retract.) I was able to pull hose all the way out and put screws back in the other 3 slots… still unsure why it only had 3 out of the 6 screws…. Then was able to manually spool the hose back up putting tension on the spring now that the screws had it locked in place… it retract a little fast, Assuming that it’s because it had to be modified straight out of the box to work.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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racjr1955 racjr1955
Do Not Buy
Do Not Buy 1 Do Not Buy 1 Do Not Buy 1
Don't buy spring breaks
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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racjr1955 racjr1955
Don't buy Vevor
Don't buy Vevor 1
Spring broke after 6 uses. I wrote the company and after going back and forth for two weeks they offered me $31.00 versa sending me a new one. Beware....
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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bryansublett bryansublett
Item stopped retracting hose.
Item stopped retracting hose. 1
Junk! Didnt even make it 4 months. Quit retracting hose.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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