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VEVOR Avvolgitubo Automatico Retrattile 35m, Diametro Tubo 12mm, Lunghezza Bloccabile, Fissaggio a Parete Girevole 180°, per Irrigazione Giardino Orto e Pulizia Domestica

Recensioni dei clienti per VEVOR Avvolgitubo Automatico Retrattile 35m, Diametro Tubo 12mm, Lunghezza Bloccabile, Fissaggio a Parete Girevole 180°, per Irrigazione Giardino Orto e Pulizia Domestica

35 m
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James Murphey James Murphey
Mr
While using this retractable hose reel. It stopped going all the way in. Now I have about 5 feet of hose hanging out the front that won’t go inside the reel. I have not had this very long. I have two other ones that work perfectly, this one, however, is not working.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joe Joe
Broken hose fitting
I bought 2 hose reels. The one I bought in September has a faulty hose fitting. This matter is under review at vevor. I just put in a replacement request, just waiting to hear back. This review wiil change depending on the outcome from vevor.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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nighthawk nighthawk
mr
included multi spray nozzle broke on FIRST USE!!!
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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kevshoe kevshoe
Almost but not quite
I have 1 Gir@ffe retractable hose and wanted a 2nd for my garage hose. Found a great price on this one but it is just OK. The real makes clunking sound when extending and retracting, the hose is quite stiff, and it often needs a little help winding back in even if the hose if fully drained. It is OK for occaisional use but I'd be very frustrated if I had to deal with the shortcomings daily.
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Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Alexandre lopes Alexandre lopes
Grande
40 m
Grande
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Risposta del servizio clienti: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
Corey Corey
Mr
Works ok. Hose is chinsy.
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Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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David David
Mr
Shipping is good, fast The return mechanism not working smoothly stuck at times, you have to be very careful pulling out and returning the hose to get it worked
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Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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NERON NERON
GERARD
25 m
MOYEN , pas terrible !!!!!!!
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Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Si nous avons besoin de plus d'informations pour approfondir la question, nous créerons un ticket pour vous recontacter. Merci encore pour votre contribution !
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thierry thierry
enrouleur
20 m
pratique
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Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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William Vest William Vest
Good hose reel, but dont think it will last
I bought two of these for each side of my house. I really wish they where more heavy duty. Everything that is used is plastic. I have had to fix one of them already because the worm gear got loose. If I had to do it over again, id waited till I found some more heavy duty.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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