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VEVOR Avvolgitubo Automatico Retrattile 25m, Diametro Tubo 12mm, Rullo per Irrigazione da Giardino, Fissaggio a Parete Girevole 180°, per Orto e Pulizia Domestica, Classe di Efficienza Energetica A

Recensioni dei clienti per VEVOR Avvolgitubo Automatico Retrattile 25m, Diametro Tubo 12mm, Rullo per Irrigazione da Giardino, Fissaggio a Parete Girevole 180°, per Orto e Pulizia Domestica, Classe di Efficienza Energetica A

25 m

recensioni dei clienti

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3578 Recensioni
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Brandon Brandon
Hose is NOT true 1/2"
The good: The overall construction is ok and easy to setup. The bad: The hose is a joke. Compared to a store bought 1/2" garden hose, it's not even close. The internal opening for water flow is maybe 1/4". I know for a fact this hose will not supply enough water for my pressure washer. This is a very disappointing purchase, and I will probably never buy from Vevor again. Lesson learned.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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Nicholas Malloy Nicholas Malloy
Warranty issues
They don’t stand by there warranties. I’ve purchased MULTIPLE things and they never stay by there warranties. My company is done investing money to this company
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in all our efforts to address your concerns and are striving to find a solution that satisfies you. Keep checking your ticket and email for regular updates on the progress. For any more help or queries, feel free to get in touch.
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PK PK
No way to turn off on hose nozzle
You can't turn this off at the end of the hose with either attachment. The only way to turn the water off is to go to the faucet and turn it off there. The attachments do not have the ability to turn the water off when you are done using it. You have to go to your faucet, turn it off and then retrack the hose. Everything is plastic.
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Risposta del servizio clienti: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.
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Tom Tom
Homeowner
The reel in mechanism failed the third time I used it. It won’t reel in the hose after use. It worked the first two times. Now it only reels in half the hose before it stops.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Scott Bast Scott Bast
Sub par product
The spray nozel is the cheapest garbage I have ever seen. All three units were leaking everywhere. I sent video to prove it. The hose is the lowest quality of hoze made. Very disappointed in this purchase. No wonder it's cheap.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re writing to confirm that we’ve finished the necessary actions to address your concerns. Please accept our heartfelt apology for any inconvenience or frustration this may have caused; your satisfaction is of utmost importance, and we’re dedicated to making it right.
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Timothy Winkle Timothy Winkle
Poor quality control of products
I received this with no shipping damage. However after opening and going through the entire process of mounting bracket and hanging reel, I couldn't attach connection hose to water faucet because the attachment coupling was "oval" in shape and not "round" like it should be. My choice was to repair at my own expense or go through the trouble of repacking everything and returning for replacement which is a lot of trouble. This could all be avoided by having good quality control!!!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
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Houel Houel
Ne fonctionne pas
40 m
Ne fonctionne pas 1
L'enroulage automatique ne fonctionne pas donc le tuyau ne se range pas. Impossible de contacter VEVOR pour un remplacement via le formulaire car le téléchargement de photos ou vidéo ne fonctionne pas.
6 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Sanford Johnson Sanford Johnson
Owner
Owner 1
My first use, I pulled the hose out to use had it lock in fine as it was rolling back in a rod feel out and the piece of the spool feel out. On the side of the reel a small white piece was sticking out to the side. I held the white piece up to get the hose to reel back in all the way. Please Let me know how to return and warranty. J
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jennifer Smith Jennifer Smith
??
?? 1
The customer service here is ridiculous. On May 27th I made a claim because the hand sprayer started spraying out the side of the handle after being used only 1 time!!! They responded that I would hear back within 48hrs for the resolution. Here it is April 3rd and still nothing. I have contacted them a couple times since and get the same response. “I should hear back from them within 48hrs with their results….. I am about to pack both up and send them back and get my money and by somewhere else. Such a simple thing to replace I don’t understand why it is taking them a week to figure out what to do….
2 persone l'hanno trovato utile
Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Meshkath Meshkath
Broke After Light Use –Cheap Internal Parts, Failed Almost Immediately
Broke After Light Use –Cheap Internal Parts, Failed Almost Immediately 1 Broke After Light Use –Cheap Internal Parts, Failed Almost Immediately 1
Bought the VEVOR retractable hose reel (65 ft) and it already broke — very disappointed. The internal plastic elbow connector snapped/cracked after very light use, causing leakage and making the reel basically useless. This is clearly a cheap, weak component inside the unit, and once it fails, the whole system is unusable. On top of that, the hose is very hard to pull out from the reel, which makes it frustrating to use even before it broke. I expected much better durability, but the overall build quality is poor. Definitely not worth the money or the hassle of fixing something that should last much longer. Would NOT recommend.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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