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VEVOR Avvolgitubo Automatico Retrattile 20m, Diametro Tubo 12mm, Lunghezza Bloccabile, Fissaggio a Parete Girevole 180°, per Irrigazione Giardino Orto e Pulizia Domestica

Recensioni dei clienti per VEVOR Avvolgitubo Automatico Retrattile 20m, Diametro Tubo 12mm, Lunghezza Bloccabile, Fissaggio a Parete Girevole 180°, per Irrigazione Giardino Orto e Pulizia Domestica

20 m

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3578 Recensioni
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Rod Rod
Mr
Low rating due to the mounting hardware being complete junk!, first the plastic inserts provided, Yes I said plastic, for the lag screws are metric and of course the SAE drills are different, seemed to mount up secure until my wife tried to recoil the hose after the first use and the hose reel assembly came out of the brick wall. the plastic inserts still gripping the lag screws but not the brick. Used pliers and the appropriate wrench to remove the plastic inserts from the lag screws which still held tight. Ended up purchasing 1/2 inch x 3 concrete inserts for the holes that I drilled and reattaching the hose reel. Vevor should have included the correct lag screw system for this item load . The 1/2 hose reel that this replaces had a correct concrete lag screw inserts but yet Vevor chose a cheap fastening method. VEVOR do better technical research when providing mounting hardware. Not sure if I will recommend any more Vevor products to friends going forward. A 1/2 inch hose reel gets metal wall fasteners but a larger 5/8" unit gets plastic you figure it out!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Customer Customer
Poor quality nozzle, broken hose, no customer support.
Poor quality nozzle, broken hose, no customer support. 1
The included nozzle is very cheaply made and leaks. Upon attempting to remove it to use another nozzle, I found that the hose end spins in place, rather than un-threading from the nozzle. I'm now left with a leaky nozzle stuck on the hose, and customer support has not responded after nearly 1 week and multiple follow-ups. Would not recommend this product.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Joe Joe
Didn't receive 2 of my package
Didn't  receive 2 of my package  1
Still have not heard nothing from them
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the responses on TikTok for updates.
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Aida Aida
Vino roto
40 m
Vino roto 1
Tras colocarlo vimos que estaba rajado de arriba abajo
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Omar Omar
Bought April 2026
Bought April 2026 1
I bought two of this hose reel. One last year and another in April 2026. The new one started to show signs of wear. I have used it less than 10 times. Not happy with the quality. It’s not durable.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Flower Grower Flower Grower
Hose burst after less than a month
Hose burst after less than a month 1
I got this unit, and it worked nicely for just one month. Then the hose burst, spraying water everywhere inside the unit and rendering it unusable. Very disappointing! I reported this to VEVOR and was told by their helpline that I would get a detailed response in 48 hours. That was four days ago, and still no response, which is equally disappointing!
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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John S. John S.
Hose Reel
Hose Reel  1
Female hose attachment broke upon installation. Working with vevor to fix issue. Will update based on outcome.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Michael Irwin Michael Irwin
Don't waste your money or time
Don't waste your money or time  1
Don't waste your money, the spring pops off and won't retract back, used less than 20 times and no way to fix it yourself
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jason beard jason beard
Mr
Mr 1
Arrived broken from shipping. I can only get one picture to load but the inside reel is broken also.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Matt b Matt b
Save your money
Save your money  1
Just missed the return window or else this would been returned. Does not retract like it did after a month of use. It stops about 15ft from reel. Not 5/8 like it’s advertised. Once it finishes failing it will be trashed and never buying another one again. I put a 5/8 hose next to it. They are selling a 1/2 as a 5/8 hose.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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