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VEVOR Apriporta da Garage con Forza di Trazione di 800 N Bianco e Nero, Trasmissione a Catena per Impieghi Gravosi, Binario a 4 Sezioni, 2 Telecomandi e Luci LED, Controllo One Touch Interno Auto

Recensioni dei clienti per VEVOR Apriporta da Garage con Forza di Trazione di 800 N Bianco e Nero, Trasmissione a Catena per Impieghi Gravosi, Binario a 4 Sezioni, 2 Telecomandi e Luci LED, Controllo One Touch Interno Auto

1/2 HP 800 N Catena

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mjs01 mjs01
Does not work on all roller doors, poor service
Did not work for my door. Customer service is terrible. They just stonewalled me on the return. i will not buy from Vevor anymore.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
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do*** do***
HOPE TO GET PARTS TO MAKE IT WORK
MY DOOR IS 8 FT AN DIDN'T KNOW IT WAS FOR 7 FT DOOR TILL I HAVE TAKEN OLD ONE DOWN AND PUT VEVOR GARAGE DOOR UP. I NEED A EXTENION KIT AN HOPE TO HERE FROM VEVOR ABOUT IT. IF NOT I BLEW 200 DOLLARS
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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phil iseman phil iseman
payed for and didn't receive.
Got lost in transit,told package undeliverable, had to argue to get my money back,what a bad experience for the first time buying from Vevor,don't know if I would recommend.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Edward Haney Edward Haney
Owner
Only lasted about 10 or 12 times of raising and lowering the door then something inside locked up. I did not get a warranty on this product, but I would not recommend this product..
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Blake Burgess Blake Burgess
Mr.
Every time door shuts, it goes right back up, I've spent several hours trying to resolve this problem, the instructions are not very clear , but im thinking something may be wrong with the unit. It works extremely well on my huge roof up door 16/14, , im currently watching the door go down and touch the button the remote to make it stay down, please someone call me 256.499.2590
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John Hardesty John Hardesty
Not really sure how it works, won’t fit my application
The two post won’t work with my door. Probably another piece I need to order or something
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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MoMan MoMan
Install not complete
The install is taking some time not done yet. Doesn’t easily fit my new door had to manufacture a shaft extension and will need to retrofit the door end to slide the opener into. The temp dropped here the day it was delivered and hasn’t warmed up enough yet to install.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vincent Vincent
Home owner
Still can not get them to go down
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Terry Terry
home onwer
I just don't understand why some of the function stoped working
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jennifer S Jennifer S
Great price but doesn't fit either of my roll-ups
I have two different roll up doors and this opener doesn't fit either one. They need to make the pegs that go in the holes/slots adjustable then it would be a great product. I will have to figure out a way to modify this to work.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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