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VEVOR Apriporta elettrico automatico, capacità 380 kg, apriporta a battente singolo, lunghezza 5,5 m, velocità 16 mm/s, 80 W, con telecomando, operatore porta per garage chiude collegamento a catena

Recensioni dei clienti per VEVOR Apriporta elettrico automatico, capacità 380 kg, apriporta a battente singolo, lunghezza 5,5 m, velocità 16 mm/s, 80 W, con telecomando, operatore porta per garage chiude collegamento a catena

Max. 380 kg

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76 Recensioni
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Tradotto
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dmcewalsh dmcewalsh
Very poor customer support
Max. 300 kg
I purchased these gates on the 29/06/26 initally they worked fine but after 4 weeks remotes stoppped working. The learn feature is no longer working on the control panel and remotes will sometimes activate the gates after multiple presses. I contacted Vevor support on the 4/08/26 and explained the issue uploading videos to illustrate. In the intervening 20 days I have received numerious e mails from vevor appologising for the delay, esculating my issue to the relevent department or telling me if they did not hear from me in the next 24 hours they would mark my complaint ticket as solved and close case. In the 20 days I received 1 email from tecnical support with some trouble shooting sugestions who then advising me if these didn't work the issue was most likely a faulty control panel. As they did not I suggested either send me a replacement control panel or issue me with a full refund. As of today I have heard NOTHING. I totaly accept things go wrong but to ignore a customer when they do is totally unaceptable. For this reason I regrettably suggest not purchasing from this company.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Tradotto da Inglese
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VASILIOS VASILIOS
Mr
Max. 300 kg
Mr 1
The product is not working
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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rs*** rs***
Liegerung schlecht Teil super
Max. 300 kg
Es stand das ich keine Liefergebühr bezahlen muss. Ich musste jedoch trotzdem Zollgebühren zahlen. Das teil ist jedoch sehr gut.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Tradotto da tedesco
Vedi originale
Jp Jp
Paskapalvelu tekoäly pilaa tiedon saannin kysymykseen
Max. 300 kg
Ostin kaksilehtisen portin sulkijan josta toiseen tuli häiriö, ei sulkeudu kuin 60°. Tästä olen kysynyt neuvoa ja toinen kysymys oli, miten saan automatiikan pois kun portti toimii vai automatiikalla. En voi laittaa yöksi kiinni ja avata aamulla kun automatiikka avaa tai sulkee määrätyn ajan jälkeen itse. Olen kysellyt useaan kertaan mitä tehdä, mutta joka kerta tekoäly tuntee samaa paskaa ota video ota kuva kerro selkeästi viasta. Otin kuvat oikein mitan kanssa montako senttiä sylinteri jää vajaaksi kun toinen menee minne pitääkin ja portista kun toinen on 90° ja toinen 60° ja sitten ohjeena on vastaa tähän SÄHKÖPOSTIIN tai puhelin sovelluksella tickettiin. Olen vastannut molempiin englanniksi ja suomeksi ja vastaus on aina :jos et vastaa kysymykseen 24h kuluessa ticketti poistuu. JOS SIELLÄ KIINNASSA EI OLE IHMISIÄ ENÄÄ PALVELEMASSA NIIN ÄLKÄÄ MYYKÖ MITÄÄN MIKÄ VOI MENNÄ RIKKI TAI TULLA TOIMINTAHÄIRIÖ. Vittu mikä firma. Meillä suomessa osaa ihmiset tehdä asiakaspalveluhommia ja ovat hyviä siinä, vaikka te sitä kehitätte niin ei se vittu toimi tosielämässä tai sitten tiedon saada tyytyy kohtaloonsa.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Olemme vastaanottaneet tukipyyntösi tätä ongelmaa koskien. Asiakastukitiimimme palaa ongelmaasi 24 tunnin kuluessa ja jatkaa auttamista, kunnes kaikki tarpeesi on ratkaistu. Pidä silmällä tukipyyntövastauksia ja sähköposti-ilmoituksia.
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Tradotto da finlandese
Vedi originale
Edith Penrice-Kelley Edith Penrice-Kelley
Recent widow
I purchased a dual gate opener. It didn't state not compatible with solar-powered. My husband loved Vevor but he was a Jack of All Trades. Opener is only for electric use and I have been trying to RETURN IT. This company refused to take this online or back and refund my money. So, I took it to the store here in Cypress, TEXAS. I was told since I purchased it online that I have to return it online. I will not purchase anything else for our farm from Vevor, I paid $414.** dollars for something we can't use. I would have to pay for an electrician and the power company to both come out to install a electric pole at my pasture for this gate. I just need a refund or exchange for a solar-powered gate opener. Highly disappointed with the pitiful process when the store employees are fabulous and ordering online is great!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Randrianaly Randrianaly
Achat défectueux
Max. 399,16 kg
Impossible de faire fonctionner correctement ce moteur impossible d'avoir le service après vente c'est lamentable Je ne recommande à personne d'acheter sur ce site Le tel du service client est erroné
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Tradotto da francese
Vedi originale
Stefaan Stefaan
Hekopener
Max. 399,16 kg
Werkt goed, maar als ik afstandsbediening wil bijkopen lukt dat niet. "Niet leverbaar". Ik heb er twee maar wil er vier, jammer van de service achteraf...
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Tradotto da Olandese
Vedi originale
dog dog
owner
haven't hooked it up yet, doesn't have a key pad which would be very nice
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Dave Dave
Mr.
Mr. 1 Mr. 1
BUYER BEWRE!!!! I installed the gate opener and properly wired it. One actuator retracted six inches at a time, the other actuator didn't work at all. On the third attempt the circuit board blew. I requested a refund and Vevor responded by offering pointless electrical diagnosis options and refuses to refund. Vevor has 1432 complaints with the BBB. My guess is that this reveiw never gets posted.
20 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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Danial Cosgrove Danial Cosgrove
Gate opens when ever it likes
Max. 380 kg
Given trouble since day one and was asked to send a video of symptoms. IAM not going to be waiting at the gate to see and record the gate opening at strange times when it should be shut and I have arrived home with the gate open half way . And it's not wind blowing it open as it's got a electric lock which the gate opener has control of . So I believe it's something to do with the control box itself and it would be good if vevor sent out a new controller to see if it revolves the issues
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Tradotto da Inglese
Vedi originale

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