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VEVOR Apricancello a Doppia Battente, Apricancello Automatico, Kit Completo Remoto, Apricancello Doppio, Carichi Pesanti Fino a 300 kg, Cancello Lungo 2,7 m, Apricancello Alimentato a CA 50W

Recensioni dei clienti per VEVOR Apricancello a Doppia Battente, Apricancello Automatico, Kit Completo Remoto, Apricancello Doppio, Carichi Pesanti Fino a 300 kg, Cancello Lungo 2,7 m, Apricancello Alimentato a CA 50W

Max. 300 kg

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77 Recensioni
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VASILIOS VASILIOS
Mr
Max. 300 kg
Mr 1
The product is not working
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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tomsrepair tomsrepair
Piece of Garbage with no support
What a piece of garbage, I installed it and have had issues since day one . I have tried calling the customer service number and it is all AI, I have tried the chat line and it also is AI and will only refer you to email the customer service mail which again in mor AI. I have been trying to reach and get answers from this company for three and a half WEEKS now and I have received more thank you for contacting Vevor. we are sorry you are having problems, we are waiting for your response to previous emails if you do not respond to this email we will consider the problem resolved and we will close this ticket in 24 hours. When they still have not even responded to the first response you have sent them. I have requested in every email that someone reach out to me by phone but have never, ever had a single phone conversation from a single sole in the company. If you ever need support from this company NEVER give them your Business.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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rs*** rs***
Liegerung schlecht Teil super
Max. 300 kg
Es stand das ich keine Liefergebühr bezahlen muss. Ich musste jedoch trotzdem Zollgebühren zahlen. Das teil ist jedoch sehr gut.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Tradotto da tedesco
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Jp Jp
Paskapalvelu tekoäly pilaa tiedon saannin kysymykseen
Max. 300 kg
Ostin kaksilehtisen portin sulkijan josta toiseen tuli häiriö, ei sulkeudu kuin 60°. Tästä olen kysynyt neuvoa ja toinen kysymys oli, miten saan automatiikan pois kun portti toimii vai automatiikalla. En voi laittaa yöksi kiinni ja avata aamulla kun automatiikka avaa tai sulkee määrätyn ajan jälkeen itse. Olen kysellyt useaan kertaan mitä tehdä, mutta joka kerta tekoäly tuntee samaa paskaa ota video ota kuva kerro selkeästi viasta. Otin kuvat oikein mitan kanssa montako senttiä sylinteri jää vajaaksi kun toinen menee minne pitääkin ja portista kun toinen on 90° ja toinen 60° ja sitten ohjeena on vastaa tähän SÄHKÖPOSTIIN tai puhelin sovelluksella tickettiin. Olen vastannut molempiin englanniksi ja suomeksi ja vastaus on aina :jos et vastaa kysymykseen 24h kuluessa ticketti poistuu. JOS SIELLÄ KIINNASSA EI OLE IHMISIÄ ENÄÄ PALVELEMASSA NIIN ÄLKÄÄ MYYKÖ MITÄÄN MIKÄ VOI MENNÄ RIKKI TAI TULLA TOIMINTAHÄIRIÖ. Vittu mikä firma. Meillä suomessa osaa ihmiset tehdä asiakaspalveluhommia ja ovat hyviä siinä, vaikka te sitä kehitätte niin ei se vittu toimi tosielämässä tai sitten tiedon saada tyytyy kohtaloonsa.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Olemme vastaanottaneet tukipyyntösi tätä ongelmaa koskien. Asiakastukitiimimme palaa ongelmaasi 24 tunnin kuluessa ja jatkaa auttamista, kunnes kaikki tarpeesi on ratkaistu. Pidä silmällä tukipyyntövastauksia ja sähköposti-ilmoituksia.
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Edith Penrice-Kelley Edith Penrice-Kelley
Recent widow
I purchased a dual gate opener. It didn't state not compatible with solar-powered. My husband loved Vevor but he was a Jack of All Trades. Opener is only for electric use and I have been trying to RETURN IT. This company refused to take this online or back and refund my money. So, I took it to the store here in Cypress, TEXAS. I was told since I purchased it online that I have to return it online. I will not purchase anything else for our farm from Vevor, I paid $414.** dollars for something we can't use. I would have to pay for an electrician and the power company to both come out to install a electric pole at my pasture for this gate. I just need a refund or exchange for a solar-powered gate opener. Highly disappointed with the pitiful process when the store employees are fabulous and ordering online is great!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Randrianaly Randrianaly
Achat défectueux
Max. 399,16 kg
Impossible de faire fonctionner correctement ce moteur impossible d'avoir le service après vente c'est lamentable Je ne recommande à personne d'acheter sur ce site Le tel du service client est erroné
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Tradotto da francese
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Gary Floto Gary Floto
Owner
Need to add a link to buy optional PSO to open outside with the unit listing
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stefaan Stefaan
Hekopener
Max. 399,16 kg
Werkt goed, maar als ik afstandsbediening wil bijkopen lukt dat niet. "Niet leverbaar". Ik heb er twee maar wil er vier, jammer van de service achteraf...
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Tradotto da Olandese
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dog dog
owner
haven't hooked it up yet, doesn't have a key pad which would be very nice
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Dave Dave
Mr.
Mr. 1 Mr. 1
BUYER BEWRE!!!! I installed the gate opener and properly wired it. One actuator retracted six inches at a time, the other actuator didn't work at all. On the third attempt the circuit board blew. I requested a refund and Vevor responded by offering pointless electrical diagnosis options and refuses to refund. Vevor has 1432 complaints with the BBB. My guess is that this reveiw never gets posted.
21 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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