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VEVOR Apri Tenda Automatico Controllo APP Telecomando Intelligente Apri Tenda Elettrico, Compatibile con Alexa e Google Home, con Modalità Silenziosa e Timer, per Binario a U/I

Recensioni dei clienti per VEVOR Apri Tenda Automatico Controllo APP Telecomando Intelligente Apri Tenda Elettrico, Compatibile con Alexa e Google Home, con Modalità Silenziosa e Timer, per Binario a U/I

Asta a U+Asta a I

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Vedi originale
Lazar Lazar
Automatic curtain opener
Bastone romano
Un produs excelent. Robust. Materiale de calitate. Usor de folosit. Usor de programat prin aplicație. Conectare foarte usoara prin wi-fi.
0 persone l'hanno trovato utile
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Tradotto da rumeno
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Steve Steve
Keeps getting stuck!
Asta a U+Asta a I+Bastone romano
Did not work for my curtains and I have typical common Roman curtains that you buy from any home store. It keeps getting stuck. Trying to get a refund right now. Hopefully the refund process is smooth.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Enda Ryan Enda Ryan
Unreliable
Bastone romano
Unreliable 1
Very tricky to setup, instructions poor. App is not great. You want to reverse the motor? It doesn't acknowledge that it is done, nothing changes on the screen so you try again still nothing. Now you don't know if you have succeeded or not. Makes setting up painful. But worse of all, I bought two units, specifically to close both curtains in a room while away. One of the units decided to lose connection to the router while I'm away on hols. Now I don't know what the status of one of the curtains. Is one open and one closed?? Completely failed as regards making the house look occupied, if anything it has made it worse. Nothing can be done without being within Bluetooth range to reactive the connection.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Savannah Toews Savannah Toews
Waste of time
Asta a U+Asta a I+Bastone romano
So frustrating. If you are using an adjustable curtain rod it will not make it over the tiny bump between the two. They give you silicone tape but it comes right off.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Alan Alan
Very poor
Asta a U+Asta a I+Bastone romano
Very poor 1 Very poor 1
Bought these for our bedroom curtains. They took quite a while to set up, we have curtains with eyelets and the supplied chord was so annoying to set up and took so long to position it right. Once that was done, we turned on the devices, they squeak so loudly and one of them will not go to the centre position, it stops about 70% of the way. I’m very disappointed in these.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gerard Slegers Gerard Slegers
De heer
Asta a U+Asta a I
Product is moeilijk in te regelen en via de app niet goed aan te sturen. Geeft vaak storing en moet dan weer gekalibreerd worden wat erg tijdrovend is.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Tradotto da Olandese
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Chris D Chris D
Great…when it works…
Asta a U+Asta a I+Bastone romano
Setup was pretty easy. Battery life is very weak…these open and close once per day and are lucky if they last 2-3 weeks on a full charge. Master unit will not stop charging and show full on the battery indicator. Slave unit charges and indicates full.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Guillermo Guillermo
Ing
Asta a U+Asta a I+Bastone romano
Ing 1 Ing 1
No me gustaron. demasiado grande el motor, no es compatible con otros hub de tuya, el USB Wifi que trae es muy impractico. al decir que es compatible con tuya, pense que todo el emparejamiento tambien era compatible con tuya, pero no es asi. intente linkearlo con un Hub. multiplataformas, sin exito. tampoco me gusta que no se pueden trabajar de manera independiente. me gustaria devolverlo y que den mi reembolso.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Tradotto da spagnolo
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A severely let down person A severely let down person
Angry Purchaser
Asta a U+Asta a I+Bastone romano
The automatic curtain closers didn’t pair right out of the box. I spent my spare time trying to get them to work. Nearly nine hours later they still didn’t work. I entered into a dialogue with their “customer service”. They sent me a YouTube link to pair the curtain closers, which did not work. I am an IT professional, so believe me I followed the directions. I even went back to the YouTube link but it
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Derrick Derrick
Terrible Product
Asta a U+Asta a I+Bastone romano
The app is glitchy and does not work with the product. The product came with a remote which it responds too but once you set the opening and closing distances the devices forget them and only open or close partially, which is always some random distance apart.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tradotto da Inglese
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