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VEVOR Affettatrice Elettrica per Verdure, Affettatrice Commerciale Spessore 0-12 mm, Convertibile a Manuale, Affettatrice per Alimenti in Acciaio Inox, Ampia Porta di Alimentazione per Verdure

Recensioni dei clienti per VEVOR Affettatrice Elettrica per Verdure, Affettatrice Commerciale Spessore 0-12 mm, Convertibile a Manuale, Affettatrice per Alimenti in Acciaio Inox, Ampia Porta di Alimentazione per Verdure

33cm

recensioni dei clienti

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130 recensioni
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Shun Shun
No replacement parts
It would have been great, but once the part for the dicer break, you have to buy a whole new machine because there is no replacement.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Defective, Vevor refused return/refund Defective, Vevor refused return/refund
Defective, with no refund
Machine arrived defective and inoperable. Vevor customer service is refusing to return/refund the item. Offered a 10% refund on a completely unuseable machine. Insane.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Deep Deep
Worst product
Doesn't work as it mentioned and whatever product we dice it's coming out watery instead of this using manual dicer is way better.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chad a lebouef Chad a lebouef
Next
Cheese Grater not so good smears alot of the cheese
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Abil Abil
Broken on the first use
Blade snapped on the first use
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nasos Drk Nasos Drk
Vevor electric fruit slicer
25 cm
This cutter is not useful for professional daily usage. There are open spots under the machine so can not wash properly, the spring is very thin, the plunger with the spring is thin and cheap construction so if you want to use it fast it gets stuck all the time due to gaps between metal parts. Also the power supply plug is next to on-off button making it easy to damage over usage. Finally, the blades needs to be unscrewed in order to wash them. Lock-unlock system for the blade would have been much better
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jim Smukowski Jim Smukowski
Sr
Each one of the boxes were missing parts. They have the worst customer service on earth.You cannot call and talk to a human at all. I finally contacted my credit card company to dispute the charge. I definitely would not recommend buying anything from this company.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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claudio claudio
owner
very weak motor and blades are scrap. can not even cut bread
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Paeesh Patel Paeesh Patel
Does not chop well , wastes a lot not easy to clean
This is not a good machine as it does not chop well and pushes up onionz and also wastes a lot. It cloggs up the chopping mesh easily and creates messy chop. It is also hard to clean and you can easily cut you fingers. Not happy at all. The worst part is even when I described this to vevor, and want to return the machine, that insist on having images and videos. I have packed up the machine and need to return it. Very bad return policy and customer service. I don't think anyone should purchase any of these types of items from Vevor as you will be stuck with the crappy machine.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Amar Amar
Amar
Very disappointing experience and very bad customer service. Received a damaged product and refused to replace it for me (due to shortage of part!!). Re-consider before ordering.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
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