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VEVOR Affettatrice Elettrica per Carne, Affettatrice per Prosciutto 320 W Spessore di Taglio Regolabile da 0-15 mm, Lama in Acciaio al Carbonio 300 mm, Salsicce Pane Formaggio Salumi Prosciutto

Recensioni dei clienti per VEVOR Affettatrice Elettrica per Carne, Affettatrice per Prosciutto 320 W Spessore di Taglio Regolabile da 0-15 mm, Lama in Acciaio al Carbonio 300 mm, Salsicce Pane Formaggio Salumi Prosciutto

320W

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cel2000 cel2000
Looks Like they don't last long.
My slicer is one year and 5 months old, and the bearings are roaring and now it will not start. Do I need to send it in for repair, are someone coming to repair it. I have the 3 year warranty, Help..
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ka*** Ka***
Co dál:
Commerciale Semiautomatico 10 pollici- 240W
Koupi jsem přístroj 20.7.2026- Přišel poškozený 21.7.26 jsem oznámil poškození 22.7.26 jsem odeslal zvuk který přístroj vydává 24.7.26 Technik VEVORu zjistil závbadu poškozený řemen 28.7.26 informace že byl odeslán řemen 5.8.26 jsem napsal že řemen ještě nedorazil 7.8.26 informace, že řemen došel do skladu ( asi VEVORu) a je hned odeslán 11.8.26 informace balik se ztratil a jiný nebudou posílat. nabídka na vrácení části peněz za poškozený řemen. Opravu si mám sehnat v okolí bydliště. 15.8.26 nemám peníze ,ale mám doma nový špatně fungující přístroj . Opraváře nemůžu sehnat jestli ho seženu nevím kolik bude stýt oprava a jak prokážu ,že je v záruce? Děkuji
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dobrý den! Je nám líto, že jste měl/a neuspokojivou zkušenost s naším poprodejním a zákaznickým servisem, a vaši zpětnou vazbu bereme vážně. Děkujeme, že jste se s námi spojil/a – váš názor je klíčový k tomu, abychom problém vyřešili a zlepšili se. Všimli jsme si, že vámi nahlášený problém byl vyřešen e-mailovou komunikací. Jsme rádi, že váš problém byl rychle vyřešen. Máte-li další dotazy, neváhejte nás znovu kontaktovat.
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judongliu@gmail.com judongliu@gmail.com
Cutting not smooth
Cutting not smooth 1 Cutting not smooth 1
It make meat cutting not slicing, left a lot crumbles.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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spiritlk spiritlk
Disappointed With the Product — Even More Disappointed With the Service
Disappointed With the Product — Even More Disappointed With the Service 1 Disappointed With the Product — Even More Disappointed With the Service 1 Disappointed With the Product — Even More Disappointed With the Service 1 Disappointed With the Product — Even More Disappointed With the Service 1
I purchased the VEVOR 10” Commercial Meat Slicer directly from VEVOR. It was delivered on August 31, 2026. When I first received it, I was impressed. It seemed well made, and the first time I used it, it worked great. Before using it, I washed the removable parts in the sink with hot water and regular dish soap and let them soak for around three hours. There were no issues. After the first use, I cleaned the parts the same way. They again soaked for roughly three hours. The next day, I noticed significant discoloration on several of the metal components. At that point, nothing was rubbing off, so it appeared to just be discoloration. I then left for work and the slicer sat unused on the counter. About a week later, my partner came home and handled the parts. Black residue transferred onto her fingers simply from touching them. The photos I’ve included show the condition of the parts and the amount of residue that came off onto her fingers. What makes this particularly concerning is that this slicer has only been used once. This isn’t wear and tear on an older machine. As soon as I learned the black residue was coming off the components, I stopped using the slicer and contacted VEVOR. I sent them photos, explained exactly what happened and simply asked them to advise me on what to do. I didn’t immediately demand a refund or return. In fact, I actually liked the slicer and would be happy with a replacement. What makes the lack of response even more disappointing is that I’ve been a VEVOR customer for years and have spent thousands of dollars with the company. I’ve continued buying from VEVOR because I’ve generally been happy with what I’ve purchased. I wasn’t looking for an argument or immediately demanding my money back. I simply expected a company I’ve supported for years to respond when I had a legitimate problem with a nearly new product. VEVOR told me I would receive a response within 48 hours. It has now been six days. I’ve followed up three separate times and still have no response or resolution. That’s probably the most disappointing part of this experience. Products can have problems. What matters is how a company stands behind its product when something goes wrong. This is a machine used to prepare food. When black residue is transferring from its components onto someone’s fingers, I don’t think it’s unreasonable to expect the manufacturer to respond promptly and tell the customer how they intend to address it. The frustrating thing is that I really liked this slicer. It worked great the one time I used it. I would much rather be writing a positive review about it. Unfortunately, after six days, three follow-ups and no resolution, I’m left reviewing not only the problem with the product, but also the after-sales service. After years as a VEVOR customer and thousands of dollars spent with the company, this is not the level of support I expected.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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eats eats
Poor quality. Stopped working after one year.
Worked well for about one year then it started sparking and blowing smoke then just stopped working. Try to use the technical support refund service but the automated message suggests I don’t qualify for a refund. Very disappointed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Samuel Samuel
Désastreux
240W
Je suis en France produit reçu avec prise US donc inutilisable car voltage pas compatible Le sav ne répond pas ou à-côté de la plaque Me propose de garer le produit contre indemnisation mais c est absurde car la machine est inutilisable comme dit Ça fait deux semaine et pas de solution Désastreux vevor Je ne recommanderais plus cher eux
2 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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kr*** kr***
Slicer
No good very weak
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Werner Schneider Werner Schneider
Herr
Commerciale Semiautomatico 10 pollici- 240W
Das schnittgut Brot lässt sich nur schlecht entnehmen (zerreißt)
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Patricia Patricia
Miss
320W
I bought the Slicer about a month ago for my new activity. The slicer came a bit scraped and looked like it wasn’t new but I did not pay too much attention. From the start it wasn’t the best quality but it was quite fair to the price. Two weeks after it got worse. The spinning knife already disengaged twice, that is very dangerous. Also it slice really really bad, the knife is not even straight, breaks the salami, the ham. Everything to pieces, instead of slicing it properly. Very disappointing as it was not cheap! And is not working properly a few weeks after the purchase!!!
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Danny Danny
buyer
buyer 1
I paid for this machine two time. The first order: I paid for machine with price of $850 USD, but the Vevor did not send me the ordered item ( its Meat Slicer), but the sent me the sewer cleaning machine with value of $399.00. Many time I tried to contact with them, but the issue has not done yet. during waiting time, I ordered the second order with the same item. This time I was carefully open the box and checked item. luckily this time they sent me right item that I ordered. But the machine has problem with cutting plate. it was damaged ( see the picture)
6 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved. Please keep an eye on your inbox and check your email regularly for our messages. Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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