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VEVOR Carburante Gasolio Riscaldatore ad Aria Diesel 8KW Riscaldatore di Parcheggio Telecomando Monoforo Riscaldamento da Parcheggio Air Heater Diesel

Recensioni dei clienti per VEVOR Carburante Gasolio Riscaldatore ad Aria Diesel 8KW Riscaldatore di Parcheggio Telecomando Monoforo Riscaldamento da Parcheggio Air Heater Diesel

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Ricky Ricky
8kw heater
Tipo Verticale No 8KW-Rosso
Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Charles Runyon Charles Runyon
Work
Tipo Orizzontale No 8KW - Arancione
I never did receive it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Chris paulson Chris paulson
Mr
Tipo Verticale Si 8KW - Arancione
Bought this heater for a trip from Alaska to Idaho. Upon receiving the heater I was so excited for the upcoming trip. But every the I tried plugging the heater in, the fuse would blow instantly. Tried calling customer support only to find out that is not an option. If you want to talk to anybody, you have to send a text and wait 2-3 days for a response. Even the text back and forth is a joke. They’ll be texting you then just stop. I will never recommend this to anyone and will tell anyone who asks about my experience!
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Troy Troy
Vevor heater
Tipo Verticale No 8KW - Arancione
Received broken
3 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Chris
Buyer
Tipo Verticale No 8KW - Arancione
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Vaughn David Vaughn
Broke 2nd firing it up
Tipo Verticale Si 8KW - Arancione
On just the second start up heater was running and started blowing white smoke I contacted customer service and they sent me a how to fix video which I tried and it did not fix it the heater still blowing white smoke and dumping the fuel into the intake hose and faults out on E-10 I just ordered another one to see if this new one will run a phone # to get ahold of customer service would be great
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Brad Brad
Fuel line next to exhaust.
No 8KW - Nero
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Michael t Capitan Michael t Capitan
Contractor
Tipo Verticale Si 8KW - Arancione
I contacted Yousef from Vevor an has not responded yet an its been 2 months since I asked about the tray on the vevor heater still waiting for a response thanks Mike
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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Craig Beal Craig Beal
Owner
Tipo Verticale Si 8KW - Arancione
Didn't work out of the box. ( said blower motor) I have bought a few and only one didn't work no way to communicate with vevor so I'm out my money
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
Tipo Orizzontale Si 8KW - Arancione
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
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