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VEVOR 750g Mulino Elettrico per Cereali, Macina Spezie Commerciale Alta Velocità 2000 W, Macchina Polverizzazione in Acciaio Inox, per Cereali Secchi, Spezie, Caffè, Mais, Pepe, Tipo Oscillante

Recensioni dei clienti per VEVOR 750g Mulino Elettrico per Cereali, Macina Spezie Commerciale Alta Velocità 2000 W, Macchina Polverizzazione in Acciaio Inox, per Cereali Secchi, Spezie, Caffè, Mais, Pepe, Tipo Oscillante

750 g Oscillazione

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Sandeep Singh Sandeep Singh
Business owner
I’m very disappointed with this experience. The equipment stopped working within a month of purchase, and I submitted a warranty repair request over a week ago with no response. I also tried reaching out through live chat and received the same lack of follow-up. If you’re manufacturing commercial kitchen equipment, timely support and repair service should be a priority. This level of service is unacceptable and needs serious improvement.
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Risposta del servizio clienti: Dear Valued Customer,We apologize for any inconvenience this may have caused and appreciate your patience.We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Please be informed that a return label has already been sent to you via email, along with all relevant instructions. For further assistance, please visit our "Contact Us" page online, which you can find in the bottom navigation bar. You may submit a ticket there for any unresolved issues, and our after-sales team will work to resolve them as quickly as possible. Thank you for your understanding.
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Nickie Nickie
Nickie
This item arrived damaged and I've received little to no communication from the manufacturer. I do NOT recommend this product or company
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Marco Marco
MO
This items is poorly assembled, I can smell metal when using it and also if seed I grind. Screws tightening upper part to motor are crooked, visible with dark material inside, very nasty. I would not recommend it. I have tried to return it before using it and was asked for pictures, photos so someone can call to fix it even though I explained the problem.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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devillers philippe devillers philippe
Moteur grillé après quelques utilisations … câblage électrique défectueux voir dangereux.
1000 g Tipo Oscillazione
Dommage , matériel très efficace quand il fonctionne mais mal câblé, chauffe très vite et au final moteur grillé après quelques utilisations ( une vingtaine de..) .. à éviter +++
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Saffron Saffron
Restaurant
I haven’t received the item. Please contact me
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Worst Worst
Machine
Worst equipment
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Elizabeth Paschen Elizabeth Paschen
Never Worked and Poor Customer Service
Item never worked and customer service is just AI chatbots that never get anything done. Extremely frustrating
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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dicot dicot
Died after 3 uses
I got this to grind wheat for homemade bread. I ground no more than 2 cups of grain per use and it stopped working after the 3rd use.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rolf Rolf
Käufer stinksauer
Leider vollkommen unbrauchbar. Die Mühle kam mit bereits verschraubten Mahlblättern, die aber untrennbar festgeschraubt wurden. Das Heisst, die Mühle kann nie hygienisch für Lebensmittel verwendet werden - eine Reinigung von allen Mahlresten ist unmöglich. Habe solche Mühlen seit Jahrzehnten in der Anwendung - nie gab es dieses Problem. Die Verschraubung scheint mit anderen Unterlegscheiben als sonst gemacht worden zu sein. Oder die Verschraubung wurde mit Industriekleber unlösbar gemacht. Wie auch immer, es kann nie gereinigt werden - zumindest nicht genug für Lebensmittel. Eine Verkeimung mit E-Coli oder Salmonellen ist damit auf Dauer unvermeidbar. Das Problem ist eventuell schon ab Werk verursacht worden. Ich hatte das Problem erst Wochen später bei er ersten Verwendung bemerkt. Eine Neubestellung über Metro lieferte jetzt eine Baugleiche Mühle mit der gleichem unlösbaren Verschraubung. Entweder einer bestellt die Dinger und verklebt die Schraube als Sabotage von Importware aus China - oder im Werk selbst wurde das vermurkst. Fazit: Die Mühle ist ausser zum zerkleinern von Plastikmüll für nichts zu gebrauchen. Schade um das Geld und das sich gute Gerät. Fast eine Rufschädigung für Chinesische Maschinen. Die sind ansonsten recht brauchbar für kleine Budgets. Das Problem hatte ich noch nie, in fast 15 Jahren Anwendung.
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Risposta del servizio clienti: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Dorothy Dorothy
Burnt Out
The grinder is really impressive in terms of speed. I could grind coffee and wheat in a fraction of the time ive needed with any other tool. Unfortunately the grinder burnt out after less than 10 uses in about a month and a half. I trouble shot it. Its dead. VERY disappointing.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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