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VEVOR Termopressa Pressa a Caldo Macchina Transfer Digitale 38x30cm 10-in-1 Pressa per Stampa Magliette Trasferimento Multifunzione Bianca

Recensioni dei clienti per VEVOR Termopressa Pressa a Caldo Macchina Transfer Digitale 38x30cm 10-in-1 Pressa per Stampa Magliette Trasferimento Multifunzione Bianca

1 in 1 Metallo Bianco

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Tradotto
Vedi originale
Ammar Ammar
Lots of features, but poor quality.
Lots of features, but poor quality.  1
This is a poor quality product. There are a lot of options, but it doesn't do anything well. It might be okay for the occasional heat press once a week or so, but anything more than that, and the design is just rubbish. It swings away, but the top plate doesn't lift up enough to clear the shirt before and after you press. If you set the lower plate low enough to have enough clearance, then you won't have the right pressure when you go to press. The only option is to keep readjusting the base or the top before and after every press. If you're doing one shirt, that might be okay, but if you're doing 20, you'll go mad. The build quality is garbage. Out of the box, my unit had a lower plate that is not level. It stays tilted no matter what you do. And now, about 3 months into owning it, the collar that holds the lower plate has cracked on the back, which means there is no pressure when I press, because the lower plate just bends down. I have contacted support, and been offered a replacement lower collar, but the poor design remains. It is a plastic part for a high stress part which I feel will fail again very soon. Add that to the fact that despite the machine being unusable for a week, the replacement part will be shipped after 10 days. At this point, I would be happy just returning this piece of garbage, and putting my money into a better product.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tradotto da Inglese
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Angela  Patricia Meza pabon Angela Patricia Meza pabon
La resistencia no sirve
5 in 1 Plastico Nero-Blu
La resistencia no sirve  1
Me pongo en contacto para reportar un problema con mi máquina VEVOR 5 en 1. En específico, el módulo de estampado de tazas presenta fallas: • A pesar de configurar las temperaturas correctas, no logra estampar adecuadamente. • Durante el uso, se genera mucho humo en un costado de la máquina, lo cual considero anormal y preocupante. • Se ha verificado que no se trata de un problema de tinta ni de papel de sublimación, ya que al realizar la misma prueba con otra máquina, el proceso funciona correctamente. Por lo anterior, concluyo que la falla proviene directamente del equipo. Solicito por favor su orientación para la revisión, reparación o cambio de la pieza/máquina, ya que actualmente no puedo utilizarla en condiciones normales de trabajo.
0 persone l'hanno trovato utile
Risposta del servizio clienti: ¡Hola! Lamentamos mucho que haya tenido una experiencia decepcionante con nuestro servicio posventa y atención al cliente. Nos tomamos muy en serio sus comentarios. Muchas gracias por informarnos; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Hemos observado que el problema que reportó se ha resuelto mediante comunicación por correo electrónico. Nos complace que su problema se haya abordado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos de nuevo.
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Tradotto da spagnolo
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Sajida Kazmi Sajida Kazmi
Mrs
2 in 1 Metallo Nero
Mrs 1
You have not delivered the heatpress . You took Kr.1,891.51 from me and not delivered. I feel cheated by you? A company like VEVOR will do such a criminal thing. Please I have written to you several times. I order twice and paid twice also. Please deliver both heatpress. My review is -00000000 Regards Sajida
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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David David
OPGELET VOOR DIT TOESTEL: NIET KOPEN (slechte kwaliteit én onveilig)
5 in 1 Plastico Nero-Blu
OPGELET VOOR DIT TOESTEL: NIET KOPEN (slechte kwaliteit én onveilig) 1 OPGELET VOOR DIT TOESTEL: NIET KOPEN (slechte kwaliteit én onveilig) 1 OPGELET VOOR DIT TOESTEL: NIET KOPEN (slechte kwaliteit én onveilig) 1 OPGELET VOOR DIT TOESTEL: NIET KOPEN (slechte kwaliteit én onveilig) 1 OPGELET VOOR DIT TOESTEL: NIET KOPEN (slechte kwaliteit én onveilig) 1
Toen het toestel geleverd werd was de interne verpakking beschadigd. Op zich geen probleem; dacht ik... Echter, toen ik het toestel begon te gebruiken doken er allerlei problemen op die schade toebrachten aan mijn kledij (vetvlekken afkomstig uit de machine, vlekken die ontstonden doordat er verf loskomt van de verticale arm bij het in-en uitdraaien). Maar het ergste moest nog komen: na enkele t-shirts gedrurukt te hebben, scheurde de horizontale arm waar de bovenste plaat aan bevestigd is. Ik heb een ticket geopend, maar ik vermoed dat de support afdeling niet echt goed begrijpt wat het probleem is. Ik heb een volledige vervanging gevraagd of een refund omdat het toestel dat ik kreeg, kwalitatief zeer slecht is en bovenal onveilg is. Je wil immers niet dat de machine breekt of ineen stort wanneer je bezig bent met temperaturen van 170°C. Echter, de support wil wat vervangingsonderdelen opsturen binnen 2 weken. Ik ben absoluut ontevreden over de kwaliteit van de geleverde machine en over de supportafdeling!!! NIET KOPEN DUS!!!
8 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben gemerkt dat het probleem dat u via e-mail hebt gemeld, is opgelost. We zijn blij dat uw probleem snel is opgelost. Mocht u nog vragen hebben, neem dan gerust contact met ons op.
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Tradotto da Olandese
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Tigger-1 Tigger-1
owner
owner 1 owner 1
This press came with out the listed wrench which is needed to remove the platen or to tighten the platen as it does come loose when using it. The wrench is listed in the list of item that should be included in the box. It was not. I have contacted them (Belfor is the agent that I have been in contact with) have been told that it does not come with the the press. I have tried to find a small enough wrench that can be used but it is too tight of a space to use regular tools in. The press works well, there is an annoying clicking sound when using it and having to tighten the bolt with my fingers is not the best thing as it does get HOT! Very disappointed!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear customer,

We are sorry to hear that you had an unpleasant shopping experience.

If the product you purchased has quality problems, please contact the after-sales personnel of our website.
Do not hesitate to contact us if you have any further questions.

Best regards,
Louise
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Oskar Oskar
Dr.
5 in 1 Metallo Nero
Leider kann ich keine positive Bewertung abgeben, da nach 4 Wochen Wartezeit nichts angekommen ist. Zwar wurde mit der Kaufpreis zurückerstattet, aber die Vorfreude wurde bitter entäuscht. Werde bei VEVOR nicht mehr bestellen !!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben dies zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Tradotto da tedesco
Vedi originale
Gustavo Gustavo
Malfunction
I have had my machine for less than two months, and the temperature controller is not working. I contacted the warranty department; it has been over 48 hours, and they have not provided a solution—nor have they even reached out to me.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nuria quintana sanchez Nuria quintana sanchez
Pedido
8 in 1 Metallo Nero
El paquete no ha sido entregado todavia, por favor ponerse en contacto conmigo
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Tradotto da spagnolo
Vedi originale
Heatpresser Heatpresser
Sensor Defekt
5 in 1 Metallo Nero
Umständlich zu bedienen. Sensor für den Timer ist defekt, so dass die Presse nicht erkennt wenn die Pressung startet.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Radiant Radiant
record
8 in 1 Metallo Nero
ola, a prensa não cumpre com o trabalho dela, é muito má, esta sempre a desapartar os parafusos sozinha, nunca matem o nivelamento esta sempre a desnivelar sozinha.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Tradotto da portoghese
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