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VEVOR 16 Qt Doppio Bruciatore per Esterni Propano Friggitrice Fornello in Acciaio Doppi Cestelli

Recensioni dei clienti per VEVOR 16 Qt Doppio Bruciatore per Esterni Propano Friggitrice Fornello in Acciaio Doppi Cestelli

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106 Recensioni
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106 recensioni
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Ni*** Ni***
Injured while putting together
Injured while putting together 1
This fire is very dangerous.I cut the shit of my hand! The edges of the frame are way too sharp and dangerous. I have about a 1 an inch cut on my hand from trying to pick it up.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We’re sorry to hear that our product did not meet your expectations, and we understand how frustrating this can be. Your safety and satisfaction are very important to us. What you’ve described is not the level of safety and quality we aim to provide, and we take your concerns seriously. We have created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They will review your concerns, keep you updated throughout the process, and work with you toward an appropriate resolution. Please check your inbox regularly for our messages so we can assist you as promptly as possible.
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Om*** Om***
Beware doesnt keep consistent temperature.
Unfortunately, this fryer did not perform well for us. The biggest issue was its inability to maintain a consistent oil temperature. The oil would get too hot, so we would lower the temperature dial slightly, but then it would cool down too much. When we raised the dial again, even just a little, the oil would quickly become too hot. We were never able to maintain the proper frying temperature consistently, which resulted in food either being overcooked or undercooked. Ultimately, we stopped using the fryer because the inconsistent temperature was affecting the quality of our food. For a commercial fryer, reliable temperature control is essential, and unfortunately, this unit did not meet our expectations.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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rboeldt rboeldt
Deep fryer
Hardware for one side is messed up. Either labeled wrong or sent wrong hardware. Have no used yet. Been 3 days since I reached out to vevor for help and no help yet. Directions for this thing are not good! They resent a new one and same issue! Save your time and money and avoid this product!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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myannarella myannarella
Unsatisfied
I received the product quickly. I unpacked and unwrapped each piece and laid them out on my workbench to assemble later. Unfortunately I discarded the carton and packing material. Two days later I read the instructions and proceeded to assembling the unit. Two of the legs were bent, the two side shelves, control knobs and one pan and basket were missing. Customer service wanted pictures of the missing parts. Hard to photograph what isn't there. Then they wanted pictures of shipping material which had been disposed of. They offered to send a shipping label but I would have to purchase a carton and packing material. So while customer service tried to correct the problem the product I received was incomplete, damaged and useless. Being over 70 and a stroke survivor, I just threw up my arms and gave up. Keep everything until you assemble the unit and are sure it is complete and working correctly I really wanted this item but I'll not invest another $167 to get one. I'll never order from VEBOR again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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mag.vitet mag.vitet
puissance
il chauffe pas top mais le tour est brulant ça ne me convient pas du tout
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Gonathun Gonathun
Not Worth It
Upon receipt, the tub was bent and the entire frame was crooked. The fryer doesn’t sit even. Also would be better if it were on wheels.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Melissa Melissa
Not as expected
It was very difficult to keep the temperature steady. Definitely does not work, even if there is just a slight breeze because it blows the flames as they are not protected from any type of wind. One of the knobs arrived cracked also.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Collin Stegall Collin Stegall
Very hard to control heat
The fryer itself is good, although with the valves on the propane lines it is very hard to control the temperature of the oil. Ended up burning the oil up on first use and undercooked chicken in the middle but burnt on the outside as the oil got to hot to fast to control
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Marshall, J Marshall, J
Mr
My purchase price as stated was 156.00. Now selling for 40.00
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roy Roy
Deep fried grill
Was thinking it would be bigger
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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