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VEVOR Riscaldatore Diesel 12V Riscaldatore Aria Diesel per Auto da Parcheggio 8kW a Carburante con Telecomando e Monitor Termostato LCD per Auto, Camion, Camper, Barche Autobus

Recensioni dei clienti per VEVOR Riscaldatore Diesel 12V Riscaldatore Aria Diesel per Auto da Parcheggio 8kW a Carburante con Telecomando e Monitor Termostato LCD per Auto, Camion, Camper, Barche Autobus

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8178 Recensioni
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Ro*** Ro***
More Complicated Than Expected for Camping
Si 2KW - Arancione
The heater arrived today and was well packaged. However, when we opened the box, we realized that the setup was more complicated than we expected, with several separate parts and connections. We wanted something simple and portable that we could easily bring and set up for camping. Since we did not use or test this heater, we cannot comment on its performance. My husband decided to return it and purchase an upgraded all-in-one portable model instead. This may be a good heater for someone comfortable with installing and assembling the different parts, but it was not the right option for our camping needs.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vevorsucks Vevorsucks
Don't order anything from Vevor
Si 8KW - Arancione
Garbage company, worst customer service experience ever. List my package and took weeks to resolve anything. Had to cancel my trip because they couldn't do their job.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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gr*** gr***
After sales service
Si 8KW - Arancione
The product seems ok when I can finally get it to go. However help from Vevor very bad. When asking for trouble shooting help on two seperate occasions they send a link to a suspicious web site and my mail app warns me not to open the link. So I have had to revert to a Facebook user site in the hope someone can help me.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Nick Coomber Nick Coomber
Mr
Tipo Verticale No 8KW - Arancione
The diesel heater doesn't work at all it comes up E7 and you can go past that. i checked all connections and nothing. I received it Monday sent a filled out form on Vevor web page telling them this and nothing its now Thursday and still no reply so if some one bothers to take the time reading this please sort this out
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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70*** 70***
Fail
Tipo Verticale Si 8KW - Arancione
Never received apperantly it was shipped back to the werehouse but no notifacation or credit issued until i reached out.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Peter Peter
heater fuel pump fail!
No 8KW - Nero
My pump has failed second use! And not seeing parts on here! Will have to go to third party to find parts. Bummer!
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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th*** th***
Déçu
Tipo Orizzontale Si 8KW - Arancione
Moyennement satisfait, pompe bruyante et horloge sur le cadran qui avance énormément !!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mike Mike
MR
Tipo Orizzontale Si 8KW - Arancione
Decent concept, let down by build quality and support I bought this diesel heater expecting a solid budget option, and the core performance was actually fine when it worked. But the build quality doesn't hold up to real-world use - after disconnecting and reconnecting it, the unit stopped powering on entirely. For a heater that's meant to be portable, that's a significant flaw if simply moving or reconnecting it can cause it to fail. What really let this down was the customer service. When I reached out to customer service, the process was slow and unhelpful - no clear troubleshooting, no urgency, and no real accountability. I asked for a refund or replacement and got nowhere fast, which shouldn't be the case for a fault this straightforward. Pros: Heats well when functioning, compact design Cons: Fragile wiring/connections, unreliable after reconnection, poor customer service response I'd buy again, but I'd go in with expectations set that if something goes wrong, I'll have to sort it out myself rather than rely on any real support.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Lyn Lyn
Mrs
Was excited to see how this heater would work and impressed with the heating it provides but were totally let down with the loud ticking noise coming from the fuel pump . It’s so loud that we won’t be able to use it as our camping heater as it annoys everyone. 😕
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ivar Ivar
Mr
No 2KW - Arancione e Nero
I had a 5 kw first in my boat but it was too powerful so it was only used at level 1. That's why I bought another 2 kw to be able to utilize it better, But the bearing and fan noise is too high on the 2 kw diesel heater so I will replace it with the 5 kw diesel heater again to reduce the noise. So my experience is that the 2kw diesel heater is useless due to unpleasantly high noise.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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