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VEVOR Riscaldatore Diesel 12V Riscaldatore Aria Diesel per Auto da Parcheggio 8kW a Carburante con Telecomando e Monitor Termostato LCD per Auto, Camion, Camper, Barche Autobus

Recensioni dei clienti per VEVOR Riscaldatore Diesel 12V Riscaldatore Aria Diesel per Auto da Parcheggio 8kW a Carburante con Telecomando e Monitor Termostato LCD per Auto, Camion, Camper, Barche Autobus

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Ivar Ivar
Mr
No 2KW - Arancione e Nero
I had a 5 kw first in my boat but it was too powerful so it was only used at level 1. That's why I bought another 2 kw to be able to utilize it better, But the bearing and fan noise is too high on the 2 kw diesel heater so I will replace it with the 5 kw diesel heater again to reduce the noise. So my experience is that the 2kw diesel heater is useless due to unpleasantly high noise.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Alan james Alan james
Mr
No 2KW - Arancione
Brought two, both had assembly problems, easy enough to fix as I'm a mechanic, but if not mechanically minded, would have been a throw away. Little things internally, does not appear to have quality control as someone is not doing their job. Will only buy 5kw units from now on, have had zero trouble with the 9 I've purchased.
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Precise Annie Precise Annie
Ms
Due to poor manufacturing it leaked fuel, and still does on startup, but not to the same extent as it first did after we made an alteration/repair ourselves. Initially it took many attempts to get it to keep running. We found the fuel pipe had been folded because it had been crammed into a space that was too small. The manual on/off button gets stuck and will not work sometimes, but the fob works OK. The instructions that come with it are useless. It did not compare favourably in price or quality with another make we had bought previously. Would not buy a Vevor one again.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Peter Peter
Mr
Si 8KW - Arancione
Heater works great but exhaust pipe & muffler broke while installing ,instructions hard to follow,but does work well in end, have not figured out how to connect warranty
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Boss
Si 8KW - Arancione
Purchased one of these as my old heater went out, decided to try the vevor rather than the espar, got it installed, it worked for about 2 weeks then quick working, it took over 4 months for them to finally replace it. Mind you I boxed up the old one, shipped it off, and it still took forever tk get a replacement. I had to email in twice asking if I was getting even the broken one back or my money or something and after another month they finally said "sorry for the delay" and they would get the new one to me. A month later it shows up. The entire process successfully brought me to the warm season where I dont even need it so I havent even installed this new one. Maybe it works, maybe it doesn't idk. But a warranty and service that takes months is ridiculous.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
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James Phillips James Phillips
Mr.
No 2KW - Arancione
First time I used it was this past week at Rock lake and all would do is give me code E10 tried to get it to work as was cold in mornings Damn thing no good to us at all
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Martins Martins
S
Si 2KW - Arancione
After of more than a year of use, I can not get rid of rubber/ plastic smell. Every time I use the heater, as soon as it reaches more than 130 degrees C internal temperature, it starts to smell badly, so it makes this heater useless.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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if*** if***
Item not arrived
Si 8KW - Arancione
I never recive the item . slow communication, slow to resolve the isue and refund my money . Not a good experience here.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
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Stig Stig
Feilmerket, oppgis til å være 8 KW, men er 2 KW i virkeligheten
Si 8KW - Arancione
Kjøpt 4 slike, alle var merket som 8 KW, men var kun på 2 KW. 5,5 mnd med reklamasjon, fremdeles ikke fått tilbake pengene for de. Skal du ha 2 KW varmer er de sikkert fine, men dersom du ønsker 8 KW så blir de for små. Måten man finner det ut er på vekta av selve varmeren, disse er på rundt 3,5 kg, mens en på 5 KW eller 8 KW veier minst 5,5 kg.
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Risposta del servizio clienti: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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Andreas Müller Andreas Müller
Falsches Versprechen
No 2KW - Arancione
Läuft nicht mit 24V. Ist in den Elektroschrott gewandert.
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Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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