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VEVOR Essiccatore con Vassoio Rotante per Alimenti 12 Vassoi in Acciaio Inox, Essiccatore Elettrico per Alimenti 800 W Temperatura Regolabile, Essiccatore a Congelamento per Carne Frutta Verdura

Recensioni dei clienti per VEVOR Essiccatore con Vassoio Rotante per Alimenti 12 Vassoi in Acciaio Inox, Essiccatore Elettrico per Alimenti 800 W Temperatura Regolabile, Essiccatore a Congelamento per Carne Frutta Verdura

12

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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twistedrods twistedrods
Customer support
Customer service is a bunch of ignorant whiny. B******, I'd like to come on here. When you leave negative comments and constantly update for their piss service. So f*** y**. U KNOW YOUR CUSTOMER SERVICE SUCKS ASS... SO EVERY TIME I BUY SOMETHING FROM NOW WHEN YOU GET ONE STAR, BECAUSE YOU CAN'T KEEP YOUR MOUTH SHUT.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Giovanni Giovanni
Oggetto mai ricevuto, poi rimborsato
8
Articolo mai iricevuto, senza ottenere nessuna tracciatura della spedizione. Quando ho segnalato la mancata consegna, dopo diversi contatti per i quali ottenevo solo risposte generiche, sono riuscito finalmente ad ottenere il rimborso. Servizio clienti da migliorare. Non acquisterò mai piú da questo sito.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via e-mail. Siamo lieti che il problema sia stato risolto tempestivamente. Per qualsiasi ulteriore domanda, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il suo feedback, che ci aiuta a migliorare i nostri servizi.
Loris stark Loris stark
CEO We B Jamming
CEO We B Jamming 3
After using this once, when cleaning with a soft cloth & water, the paint came off on the inside of the dehydrator
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rolf Rolf
Quality and safety is low
8
Quality and safety is low 3
The product works, but the finishing quality is lacking (door is out of square)[contacted support for this] The product also doesnt have real safety system like when door isnopen, heating stops. Everything will continue working.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Tim Tim
Gerat top rest ist echt schlecht bekommt keine zubehör fur das gerat
8
Super gerat auf jedej fall aber was mich einfach stort ist das man die zwei FruitRolls matten die beim gerst bei waren nicht zukaufen kann das finde ich ist frech denn man findet auch niergendswo diese matten!!!!!! Also in großen ganzen das gerat erfullt seinen Zweck definitiv Aber was echt das aller aller grosste minus ist ist das man keine zubehör bei kaufen kann fur das gerat!!!!
2 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Brian Self Brian Self
Arrived Damaged and got an investigation rather than return
Box arrived damaged. Vevor wanted photos. They then wanted me to try to fix it. Then they offered $30 to accept it and live with it. Then $60. They then closed my unresolve return claim. I had it reopened. Then they offered $90 and go fix it. It’s been a month 🙄 I said “No” to all that because I wanted an undamaged working device. They refused to send me a return label and exchange it. I opened a dispute with my bank to force a chargeback. Shortly after I received a refund from Vevor stating it costs too much to return ship the item and I should keep it, but it’s bent and the door doesnt seal so it’s pretty useless. I just bought one from a different company and gave the damaged one to charity.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Bill Bill
Rotation button stopped working, sometimes
For the most part the machine does what it was intended. Seems to dehydrate much more evenly than non rotating machines saving the trouble of rotating trays. Only flaw is the button to actuate the rotation is not working consistently. Sometimes it does nothing, other times it works and actuates the rotation feature.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Scott S Scott S
12 tray dehydrator
I have only used it once and from that comes an honest review. There’s not a beef function button for beef jerky. I sliced the meat at a 3 on my Vevor slicer. I think it was too thin but I do like it kinda thin. Friends like it a bit thicker. I used the pork icon for dehydration. I like the light function as well. I even used a thermometer to check the internal temperature which was spot on at mid height and at the top. On the bottom half, temperature was off about 20° -40° which affected the dehydration of the meat. I had to rotate the mesh racks. My old dehydrator, I didn’t have to rotate. If you are dehydrating fruit or meat, make sure it’s not too thin or it will stick to the wire mesh racks. Soaking is the only way to get it off. I will be doing another batch of jerky but a bit thicker to see how it turns out. So far I’m not really satisfied with this dehydrator
5 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Evelin Evelin
Dörrgerät
10
Dörrgerät 2
Das Gerät kam leider beschädigt an. Hat eine große, gutsichtbare Delle.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Roobik Roobik
Buyer
Buyer 1
I received the unit, I opened the box today and found the unit is damaged during the shipment. The upper right hand side of the door is bent. This is extremely frustrating because this is not the first time that happened. Clearly this happened because the shipping box was not sturdy enough to protect the unit inside during the shipment. I bought protection insurance and would like to claim another replacement unit, however that will take some time to file. The unit overall look is okay but it is over priced because the unit is not sturdy enough to justify the price.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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