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VEVOR A4 Paper Guillotine 12" Taglierina per Carta di Larghezza Tagliacarte Manuale per Impieghi Gravosi Taglierina per Fascette con Chiusura di Sicurezza a Morsetto per l'home office

Recensioni dei clienti per VEVOR A4 Paper Guillotine 12" Taglierina per Carta di Larghezza Tagliacarte Manuale per Impieghi Gravosi Taglierina per Fascette con Chiusura di Sicurezza a Morsetto per l'home office

300 fogli 305 mm

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formalactis srl formalactis srl
300 fogli 305 mm
Taglierina A Leva Da 12" A4 300 Carte Taglierina Per Carta Ghigliottina Ufficio
0 persone l'hanno trovato utile
Maxie Banks Maxie Banks
It's challenging to get the paper cuts cut
300 fogli 305 mm
I purchased this item thinking it has a laser light on it. Lining up the paper to ensure the cut is a challenge. This item isn't working out the way I thought it would.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sam Sam
Unfortunately, I cannot recommend this guillotine.
300 fogli 305 mm
I purchased this because it was advertised as a heavy-duty paper cutter capable of cutting large stacks of paper. However, from the first time I attempted to use it, I noticed issues that made it unsuitable for my needs. The biggest problem is that the blade does not make a clean slicing cut. Instead, it pushes the paper forward as it cuts, causing the pages to lift, bend, and wrinkle. This happens even when cutting only a small number of sheets of 100gsm paper, nowhere near the advertised cutting capacity. There is also a measurement issue with the cutting guide. The printed grid does not line up in an intuitive way with the actual cutting position, as there is a gap between the ruler markings and where the blade cuts. This makes accurate measuring difficult and requires trial and error to work out the true cutting position. I have now tried to resolve these issues three separate times over the past year. When I first discovered the problem, I contacted VEVOR to request a return/refund, but the support I received was not helpful and the issue was not resolved. For a product marketed as a professional heavy-duty guillotine, I expected accurate measurements and a clean cut. Unfortunately, mine has never performed as expected and I cannot use it for the purpose I purchased it for.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Waroquier marc Waroquier marc
Massicot
300 fogli 305 mm
Petit problème quand on coupe le début du papier et abîmé et pour régler la lame il n'y pas de réglage precis
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Teddybass30430 Teddybass30430
Pas forcément génial dans la durée
300 fogli 305 mm
Pas forcément génial dans la durée 2 Pas forcément génial dans la durée 2 Pas forcément génial dans la durée 2 Pas forcément génial dans la durée 2
Tout s'est très bien passé au début, coupe droite pas de soucis. Après avoir fait à peu près 200 découpe de papier 160 gr feuille à feuille, la lame semble émoussée, elle ne coupe plus sur toute la longueur mais déchire à certains endroits, et que dire de la tenue de la feuille, à chaque découpe la feuille n'est plus tenue (est-ce que c'est à cause de lame???) la feuille se déforme à chaque découpe, je fais des découpe pour un client et je me retrouve avec des feuilles déformée pas top au niveau de la qualité.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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ADiaz ADiaz
Broke in 3 months
300 fogli 305 mm
The blade detached within 3 months of occasional use. Never used it on over 250 pages, because that was when it started getting too hard to use. Used it less than 10 times a month. To get a replacement, I would’ve had to find a box big and strong enough to support it and take it to FedEx. Not feasible when you no longer have the original box and don’t own a car. This cutter is too big and heavy for one person to maneuver.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Sheree Creath Sheree Creath
Want to Love It, But
300 fogli 305 mm
It came without instructions. That’s it. Period.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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cristyk cristyk
Not working properly after 2 uses
300 fogli 305 mm
Not working properly after 2 uses 1 Not working properly after 2 uses 1
Not working properly after just 2 uses. It now pulls the stacks of paper inward puckering it against the metal board and it is leaving a .25 inch chunk eaten out of my chipboard that falls in the path of where the blade comes out. It is not a quality cutter if it doesn't work after 2 uses. I submitted a help ticket and it has now been 3 plus days with no solutions to the problem, requesting a refund. I would love to buy a stack cutter that actually works.
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Simões Simões
José
300 fogli 305 mm
José 1 José 1 José 1 José 1 José 1
Bom dia, A guilhotina não tem um corte uniforme, quando se colocam mais de 10 folhas, apenas corta nas laterais, com 1 ou 2 folhas nem corta :( Gostaria de saber se podem resolver o problema ou se podem substituir por uma que corte. Obrigado, José Simões
0 persone l'hanno trovato utile
Risposta del servizio clienti: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Toni Toni
CEO
300 fogli 305 mm
This item was very heavy and solid, but did not cut straight nor did it cut any paper cleanly. I returned the item, after a horrendous experience with customer service. There were many, many delays and ultimately had to get Paypal involved to get a refund, even after the packaged was returned and received. Vevor gave me quite the run-around. I do not recommend purchasing anything from Vevor. Save yourself a big headache!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Traduci la recensione in lingua italiana
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