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VEVOR Macchina Pulitrice ad Ultrasuoni 30L, Lavatrice ad Ultrasuoni in Acciaio Inossidabile Multifunzione con Timer Digitale, Pulitrice Professionale per Occhiali Orologi Gioielli Laboratorio

Recensioni dei clienti per VEVOR Macchina Pulitrice ad Ultrasuoni 30L, Lavatrice ad Ultrasuoni in Acciaio Inossidabile Multifunzione con Timer Digitale, Pulitrice Professionale per Occhiali Orologi Gioielli Laboratorio

30 L

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3739 Recensioni
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Vlad Vlad
Mr
Mr 1 Mr 1
I cannot recommend this product, because it completely failed after being used 5 times. The internal wiring was poorly done and it caused an internal short during normal operation. It burned the fuses, the main control board and 2 out of the 10 ultrasonic actuators rendering the machine completely useless and unusable. I have tried replacing the fuses without luck and tried contacting support. The support team has made me waste my time for 2 weeks to finally tell me that the product is out of warranty and they wouldnt do anything to help me repair it or get a refund. Stay away from this one.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Mat Mat
Never worked, useless sonic bath, customer service stopped c responding
Never worked, useless sonic bath, customer service stopped c responding  1
We it worked for 30minutes then a board blew up and tripped out my house fuses. Instead of replacing the unit they sent parts. It’s taken a while to get the time to repair the unit myself and I find they sent the wrong parts. After trying to contact VEVOR numerous times I haven had a response apart from ai saying someone will contact me. So in conclusion unit useless. Customer service useless.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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YourMomsBoX YourMomsBoX
Customer Service Nightmare!!!
Customer Service Nightmare!!!  1 Customer Service Nightmare!!!  1
I recently purchased a 30-liter ultrasonic cleaner from VEVOR, but it arrived heavily damaged and completely unusable. Loose pieces of circuit board and debris were audibly rattling inside when I shook the unit gently—clear signs of significant internal breakage. VEVOR’s customer service is chat-only (no phone support available), which made the process frustrating from the start. When I contacted them with photos and detailed descriptions of the damage, they initially asked me to plug it in to “test” if it worked. I refused, pointing out the obvious safety risk—internal debris could easily cause a short circuit or fire hazard—and explained that the unit was clearly non-functional and unsafe. Despite providing multiple messages, photos, and supporting evidence, they repeatedly offered partial refunds ($75 initially, then $125) in exchange for keeping the damaged unit. I declined each time, insisting on a full return and replacement with an undamaged unit, as their own return policy advertises hassle-free returns for damaged items. They resisted any option involving a full exchange or return shipping. After weeks of back-and-forth, I had no choice but to file a dispute with my credit card company, which promptly issued a full refund. Only then did VEVOR finally tell me to keep the broken unit. This was my first time needing customer support from VEVOR after buying several of their products (including two other ultrasonic cleaners that have worked fine and offer great value for the price). Unfortunately, the low prices seem to come with major drawbacks in quality control and especially customer service. Numerous online reviews and complaints describe similar experiences: damaged arrivals, reluctance to accept returns, push for partial refunds to retain the item, and drawn-out chats that feel designed to wear customers down.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Brandon Brandon
Vevor 30L ultrasonic cleaner hazard.
Vevor 30L ultrasonic cleaner hazard.  1 Vevor 30L ultrasonic cleaner hazard.  1 Vevor 30L ultrasonic cleaner hazard.  1
I’ve used this product three times in total, it sits on a shelf and a temperature controlled environment. The third time that I’ve used this product it has fallen apart and melted the switch back that turns it on. This thing might have two complete hours of use And I can tell you that it is a fire hazard. Not sure if it’s just the one I have or if all of them are built this shotty. Definitely beware and never ever leave this thing unattended for any reason. After trying to pull open the little compartment to see what went wrong, the ground and fuse weren’t even in there.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Guillermo Guillermo
No funcion
No funcion 1
Lo recibí y simplemente no trabaja, prende pero no trabaja Se prenden las luces pero no hacr nada Seguí al pie de la letra las instrucciones y lo enciendo para que trabaje y no hace nada
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.
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Bellivier Bellivier
Colis endommagé
2.85 L
Colis endommagé  1 Colis endommagé  1
Bonjour, Le colis est rester sous la pluie pendant plus de 10 h minimum; il a plut non stop toute la journée, pourquoi le livreur l’a déposé ???Personne a sonné à l’interphone et il a était déposer derrière le portail : le portail a été ouvert plusieurs fois l’écrasante contre le pilier. En image le colis. Inadmissible et très très déçu !!! Je ne peux pas offrir ce matériel dans cet état À votre écoute Lucien Bellivier
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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RV RV
defect
6 L
Na een aantal keer gebruikt te hebben jammer genoeg defect.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Zoe Hoekstra Zoe Hoekstra
Ms
0.8 L
1x gebruikt en het begon te lekken. Daarna snel kapot gegaan, werkt helemaal niet meer na 1 dag. Ik raad dit product natuurlijk af.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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André André
avis sur le fonctionnement de mon achat
6 L
ne fonctionne pas ne nettoye rien du tout fait juste trembler l'eau , mais réclamation son restée veine déconseille vivement cet article . ANDRE HODY Wanze Belgique
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Florim Florim
Achtung
2 L
Meine Erfahrung mit VEVOR war leider äußerst enttäuschend. Die gelieferte Ware war bereits bei Erhalt defekt bzw. mangelhaft. Noch problematischer war jedoch der Umgang mit der Reklamation. Obwohl ein kostenloser Rückversand zugesichert wird, wurde dies in meinem Fall nicht eingehalten. Statt einer unkomplizierten Lösung musste ich mehrfach nachhaken und erhielt keine zufriedenstellende Unterstützung. Der Kundenservice hat einen sehr schlechten Eindruck hinterlassen. Auf die tatsächlich geschilderten Probleme wurde kaum eingegangen. Statt konkreter Antworten erhielt ich überwiegend standardisierte E-Mails, die offensichtlich nicht auf meinen Fall abgestimmt waren. Es entstand der Eindruck, dass meine Anliegen gar nicht richtig gelesen wurden. Ich erwarte von einem Unternehmen, dass es zu fehlerhaften Produkten steht und Reklamationen professionell bearbeitet. Leider war das hier nicht der Fall. Aufgrund dieser Erfahrung kann ich VEVOR nicht empfehlen. 449050359560192 Meine Ticket Nummer
2 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Tradotto da tedesco
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