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VEVOR Macchina Spelafili Manuale, 5,85 kg SD-25 Spelafili con Impugnatura Manuale in Lega di Alluminio per La Lavorazione di Cablaggi, Lavorazione di Cavi Aerospaziali, Elaborazione di Linee Dati

Recensioni dei clienti per VEVOR Macchina Spelafili Manuale, 5,85 kg SD-25 Spelafili con Impugnatura Manuale in Lega di Alluminio per La Lavorazione di Cablaggi, Lavorazione di Cavi Aerospaziali, Elaborazione di Linee Dati

1,5-25 mm, Grigio

recensioni dei clienti

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Giuseppe carissimo Giuseppe carissimo
Manca la ruota che taglia i fili, quella di scorta
180W
Manca la ruota che taglia i fili, quella di scorta 1
Non sono soddisfatto Manca la ruota come mai? Nella descrizione c’è scritto che sarebbe arrivata la ruota di scorta
0 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
Benjamin Armstrong Benjamin Armstrong
Mr.
Mr. 1 Mr. 1 Mr. 1 Mr. 1
Seal on inner bearing came off after half hour of use, copper fragments migrated into bearing, seized up bear, damaged the motor. I asked for a refund and return label, they offered me a new bearing. Terrible product, even worse customer service. I even told them when they refunded me I was going to immediately purchase the model one size bigger, as I thought it will be more robust. Absolutely unacceptable. See picture. Bearings are completely exposed.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hostein Hostein
Arrivé cassé
370W
Arrivé cassé  1 Arrivé cassé  1
L'emballage était nickel mis à l'intérieur déception arrivé cassé au niveau du cache hélice et le SAV ne me répond pas
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Octavio Barraza Octavio Barraza
Electrician
Electrician  1 Electrician  1 Electrician  1
I haven’t got to use it, I received it damaged. Trying to get a refund or an exchange. I haven’t heard back from Vevor.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Brenton Brenton
Deez
1.5-40 mm
Deez 1
Works good for about 200ft of insulation then dulls after that you have to sharpen it to frequent to viable for use
4 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Zac Zac
Customer
1.5-40 mm
The wire wouldn’t stay in place. The cutting wheel was off center of the drive wheels. It’s cheaply made. The gear where the handle attaches broke. Lasted 3 days.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Austin King Austin King
User
I don’t mind the machine. When he it got here it had so so many issues. Maybe it got dropped in transit or something. But we I tried to get it resolved I sent pictures in and videos in and they kept saying “we can’t see a problem with it”. The whole thing was out of balance, it made a horrible grinding noise when turned on and an even worse one when I ran wire through it. And the instructions are awful when it comes to tuning or fixing anything on it. But since the company seemed inclined to be as little help as possible I took it in my own hands. I tore the whole thing apart, I found tons gunk and corrosion in the rotating part of the machine that was not allowing it to rotate properly, I don’t know if the machine was a used one or if it had just sat for a long time. And then I pulled the motor apart because it was clicking super super bad and found a loose piece of metal in it. Honestly could find where it went but seemed like a scrap piece that had accidentally but dropped in there prior to closing the machine up. I also found problems in there. The motor had tons of loose components and was falling apart it seemed. Everything was loose and on the verge of falling apart. Fortunately I got everything cleaned up and it put back together. And it runs like a champ now. I’ve done thousands of feet and the machine still purrs nicely. But not worth the 8+ hours to fix it
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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theo theo
non satisfait
750W
me suis servis de cette machine 2 heures résultat , les gaines sautent souvent si elle s'enroulent pas dans le rouleau et au niveau du moteur au bout d'un moment j'ai eu un bruit fort c'etait le cache supérieur de l'hélice qui frottait du coup le moteur a chauffé et ca a cramé l'hélice en plastique sur le haut pour un produit a ce prix la je recommande pas et recommanderait plus chez eux vu leurs sav tres insatisfaisant
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Thomas Härting Thomas Härting
Herr
750W
Konnte das Gerät nie verwenden weil es zerbrochen ankam. Der Service wollte mir ein Ersatzteil schicken das aber verschwunden wäre also komplett unfähig, wollten mir dann einen Gutschein von 75 € schicken. Das Gerät kostet 260 €. Sie tauschen absolut nicht s aus. Völlig unkobetent.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten und stehen diesbezüglich in ständigem Kontakt mit Ihnen. Wir haben Ihnen per E-Mail eine Lösung angeboten und warten nun auf Ihr Feedback. Seien Sie versichert, dass wir uns weiterhin darum kümmern, bis das Problem vollständig gelöst ist. Bitte behalten Sie die Antworten auf Ihre Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Jason munson Jason munson
Master electrician
Arrived broken during shipping. I bought the coverage to cover damage in transit. That did jack all for me. They never got back to me about my return inquiry. Don't buy it from here. It's a great stripper that many of my fellow electricians use. Direct from vevors site is a waste of time and money.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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