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VEVOR Macchina per Gelato Commerciale 18-28 L/h 3 Gusti, Macchina per Gelato Capienza 2x5,5 L Tramoggia, Pannello LCD, Pulizia Automatica di Preraffreddamento, per Yogurt Caffè Snack Bar Ristorante

Recensioni dei clienti per VEVOR Macchina per Gelato Commerciale 18-28 L/h 3 Gusti, Macchina per Gelato Capienza 2x5,5 L Tramoggia, Pannello LCD, Pulizia Automatica di Preraffreddamento, per Yogurt Caffè Snack Bar Ristorante

5.5L*2

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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373 Recensioni
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may may
slovenia
6L*2-R2
The machine is not working properly, it leaks oil on the gearbox. The temperature drops quickly and it is noisy. The main seals expand quickly and leak. I bought three machines, this model is not good. I recommend the Vevor team to offer us a machine with better quality. may
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.
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Mian Mian
NOISY
6L*2-R2
DELIVERY CAME VERY WELL PACKED, HOWEVER NOT REALLY SATISFIED WITH IT COMPRESSOR MAKES HELL OF NOISE IN FROSTING MODE, IT COMES BACK ON EVERY 5 MINS IN ORDER TO KEEP CONE FREEZED. DESCRIPTION SAYS LOW NOISE AND FAST OPERATION NOT CORRECT, I BOUGHT IT FOR OUR CORNER SHOP BUT DUE TO IT'S NOISE NOT REALLY SUITABLE , ONLY USED FOR 1 WEEK SINCE THEN SAT THERE TAKING UP SPACE.
4 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Jessica Sanville Jessica Sanville
Owner
Owner 1 Owner 1 Owner 1 Owner 1
Pretty upset at the fact that I bought this weeks ago and I haven’t even used it because there is little plastic pieces all on the inside of this machine. I have trying to reach out and they keep telling me it’s a water leakage and I need a new water hose for the BOTTOM of the machine…. They are being no help at all and it takes days to get into contact with anyone. 10000% don’t recommend this company.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Barb Barb
owner
owner 1 owner 1
Purchased this machine April 12,2023. It seemed to work well, but June of 2025 it started making a lot of noise. Our machine ran through the summer months, shut down for the winter months. Had the machine looked at and below are the pictures of what they found. No wonder machine doesn't work. Not sure why this happened or what went wrong.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kimberley Kimberley
Don't Do It
Don't Do It 1
I bought two of these machines for a boba shop in Canada, and neither works properly. All electrical requirements were checked and confirmed, yet both machines fail after about 20 minutes and throw error codes. These units are built incorrectly. Do not be fooled by the price, this deal is too good to be true.
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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HIRSCHY J PIERRE 0764330448 HIRSCHY J PIERRE 0764330448
Déjà en panne
6L*2-R1
Mme Mr La machine a fonctionné 1 heure puis est tombée en panne . Notice en anglais . on ne sait pas ou réclamer le dépannage Je reste à disposition au 0764330448 ou par mail jph913@orange.fr
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Melanie Forbes Melanie Forbes
Doesn’t work at all
The first time I turned it on and pressed “freeze”, there was a pop on the left side of the machine. It won’t turn on at all. Vevor asked for a video. I sent the video. They asked for pictures of the problem. Ummmm. IT WON’T TURN ON!!! I have told them I want a refund or a new machine shipped. They haven’t responded in over 24 hours. I will be filing a chargeback with my credit card company if this is not resolved to my satisfaction.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Again wrong machine Again wrong machine
I got the wrong machine
I ordered another machine. And again the wrong machine was sent. Come on
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Oguzhan Akbas Oguzhan Akbas
Beschädigte Lieferung
Controllo a Tocco
Ich will dazu kein Kommentar abgeben. Vor 2 Monaten bestellt, mit Display Schaden angekommen, und ich warte immernoch. Leider die kompletten ferien mit unfassbar gutem Wetter verpasst. Alle Pläne Anschaffungen und Investitionen für nichts. Die Probleme werden mit Bots gelöst. Wow, ich könnt im Strahl kotzen
1 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Andy Andy
Trop bruyant
6L*2-R1
La machine fait beaucoup trop de bruit a l’utilisation et même pour garder le froid donc très compliqué de l’utiliser dans un commerce
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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