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VEVOR Incubatrice per Uova di Rettili 25L, Display LED, Regolazione Temperatura 5-42℃, Riscaldamento e Raffreddamento, 220V, per Laboratorio e Cova Uova

Recensioni dei clienti per VEVOR Incubatrice per Uova di Rettili 25L, Display LED, Regolazione Temperatura 5-42℃, Riscaldamento e Raffreddamento, 220V, per Laboratorio e Cova Uova

25 L

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160 Recensioni
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Akrad Akrad
Ça ne fonctionne pas
25 L
Ça ne fonctionne pas 1
J'ai contacté le site web pour retourner l'appareil, mais malheureusement mon problème n'est toujours pas résolu. Par conséquent, je ne recommande pas d'acheter cette marque.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Andrzej Andrzej
osw
25 L
Produkt który otrzymałem nie zasługuje na jaka kolwiek pozytywna ocenę za 536,90zł otrzymałem niestrawny egzemplarz. Inkubator dotarł do mnie niesprawny nie można go włączyć. Od dnia 26 maja 2026 sprzedawca nie odpowiada na reklamnacje i olewa klienta. Docierają tylko meile wysyłane przez bota.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu i jesteśmy z Państwem w stałym kontakcie. Przekazaliśmy Państwu rozwiązanie drogą mailową i oczekujemy na Państwa opinię. Zapewniamy, że będziemy kontynuować działania, aż do całkowitego rozwiązania problemu. Prosimy o monitorowanie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Diosen alvarez Diosen alvarez
The worst customer service in the world
The worst customer service in the world 1 The worst customer service in the world 1 The worst customer service in the world 1 The worst customer service in the world 1 The worst customer service in the world 1
TRASH PRODUCT, TRASH SERVICE **Rating: ⭐☆☆☆☆** I would give zero stars if I could. I bought this incubator for a clutch of eggs that needed a stable environment, and VEVOR delivered a box of literal garbage. The unit arrived **completely destroyed**. The clear front door is shattered into a million pieces, the main plastic housing is cracked, and the entire structure is compromised. It looks like it was dropped off a skyscraper before being shoved onto my porch. If you think the product is bad, their "Customer Service" is an absolute joke. I have been stuck in a loop of automated lies for days. Every time I reach out, they tell me to "wait 48 hours for a specialist." Those 48 hours pass, nothing happens, and I’m back at square one. The latest insult? After seeing the photos of a **shattered, structurally broken machine**, they had the audacity to ask if they could just "resend the damaged parts." Are you kidding me? This is a precision climate-control device, not a piece of IKEA furniture. They expect me to rebuild a shattered incubator myself while my eggs are dying because they can't maintain a temperature in a broken box. They are clearly stalling, hoping I'll just go away. They have zero accountability and zero respect for their customers or the animals this product is meant to care for. **SAVE YOUR MONEY.** Buy from a company that actually gives a damn about shipping and support. VEVOR is a scam of a company that sends broken plastic and then ghosts you. I am filing a dispute with my bank immediately.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Soren Ostergaard Soren Ostergaard
Dr.Med.
25 L
This product was extremely disappointing whilst only working for 5 days until the heater broke down and now it is only able to circulate air with room temperature. I lost 3 turtle eggs and the Vevor support still haven’t commented on my reclaim sent 5 days ago. They promise to reply in 48 hours which they haven’t. The Vevor companys logo is: Tough tools, Half price I absolute disagree based on my experience.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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jean patrick jean patrick
BONALDI
25 L
LES 2 NE FONCTIONNE PLUS JAIMERAIS AVOIR QUELQUN AU TELEPHONE
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Rossana Rossana
Niente assistenza
25 L
Articolo arrivato non funzionante. L assistenza non risponde né per il reso né per la sostituzione
0 persone l'hanno trovato utile
Risposta del servizio clienti: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
Sean Sean
Egg incubator motor stopped working
I've had the incubator scene may 2025 to hatch crested gecko eggs and the motor went out this morning. I have 11 eggs in the incubator and am out over $800 now
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jose salinas Jose salinas
It quit working after a few months
I purchased it back in February and it just quit last night the temperature got so high it kill 2 of my hatching i tried to reset it but all is doing is just beeping and setting the temperature on the highest setting on its own i can turn it down but it'll go back up
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Desiderius Desiderius
M.
25 L
Difficile d'obtenir une température constante. Le thermostat réglé à 18° et quelques heures plus tard on se retrouve à 14°. Je regrette cet achat.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Mike H. Mike H.
Mr.
Stopped working after 5 months, completely dead.
0 persone l'hanno trovato utile
Risposta del servizio clienti: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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