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VEVOR Affilatrice per Motosega Affilatrice per Catene Utensile Elettrica per Affilatura 3000RPM

Recensioni dei clienti per VEVOR Affilatrice per Motosega Affilatrice per Catene Utensile Elettrica per Affilatura 3000RPM

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186 Recensioni
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HMS11 HMS11
Hard To Setup And Use
Directions are very hard to follow and I haven't been able to use this as it's intended. I will have to see if I can figure it out or ask a friend.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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CHRISTOPHER SALVA CHRISTOPHER SALVA
MR.
This product has a nice feel and plenty of power. Takes a minute to get it setup right, but it gives a fast, consistent result. My chains cut so much better than they usually do after sharpening. There are some components that seem a little lightweight. They seem to function though. My main concern was the slight oscillation of the stone. I think the arbor shaft is bent or the stone holder is not straight. In fairness Vevor offered to explore the issue if I sent videos, but I just haven't had time.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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willardcampbell12 willardcampbell12
Poorly made
I purchased this July 31, 2026. It was delivered Aug. 4. Aug. 5, I opened the box, removed the sharpener. Some assembling was required. To install the sharpening wheel a rod is required to hold the motor shaft by placing the rod in a hole. There’s an access hole in the wheel shied to allow access to the hole in the shaft. The access hole didn’t align with the shaft. Secondly, the stud in the handle, was improperly molded into the handle, but it did screw into the sharpener. I took pictures of the issues and contacted customer service. I needed to sharpen some chains, so I drilled a hole in the shied so I install the sharpening wheel. Two weeks went by. During the 2 week I would send a note and receive acknowledgment. Finally I received a “offer” a replacement ot a 50%refund. Since I had used it I settled for the 50%. Two stars because Customer Service sucks!
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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jmickey49 jmickey49
No customer service
Unit came with one ball-bearing missing on the bottom plate making it impossible to properly adjust. The only way to converse with Vevor is through a bot. After a month with no resolution. The product is likely fine but wouldn't recommend the company as they do not seem prepared to resolve issues.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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rileyjimmy01 rileyjimmy01
Electric chainsaw sharpener
Bought a electric chainsaw sharpener waited for a month never did receive it and it was supposed to be a 2 day delivery I had received a email stating it was shipped so I emailed them they never gave me the option to keep my order they just refunded me
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Travis Nicosin Travis Nicosin
Product looked like it had been in the ocean when it arrived!
Product arrived rusty and corroded!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Magdalena Magdalena
not bad
For that price not bad machine
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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boscaiolo boscaiolo
usare con attenzione
se dovete utilizzarla di frequente non è il prodotto giusto
1 persone l'hanno trovato utile
Risposta del servizio clienti: Gentile Cliente,
Mi dispiace disturbarla!

Abbiamo ricevuto feedback che stai riscontrando problemi con questo articolo.
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Spero di sentirti presto.

Distinti saluti,
Supporto VEVOR
Mark Mark
CHM E
The return spring is to light for the motor and top assembly. You have to manually lift the handle up to clear the chain your grinding. I had to mount a cable and spring to return the cutting wheel to its up right position. Serious engineering and design flaw.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Dave Dave
It’s OK but….
I found out you have to do real quick small cuts or you end up heat hardening the teeth, which makes touching up in the woods with a hand file impossible. But if you take many chains along when cutting wood, and change them out when they get dull, this machine will work, Then sharpen all the chains back in your shop. Mine is for sale now with many more on eBay or marketplace.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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