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VEVOR Distillatore d'acqua, Distillatore d'acqua Pura, Distillatore d'acqua Pura in Acciaio Inox, 4L 750W Filtro Medico Purificatore

Recensioni dei clienti per VEVOR Distillatore d'acqua, Distillatore d'acqua Pura, Distillatore d'acqua Pura in Acciaio Inox, 4L 750W Filtro Medico Purificatore

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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737 Recensioni
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DBYRD DBYRD
Almost great
Almost great 3
I really liked this machine. It easily produces 3 or 4 gallons of distilled water per day. It is also very simple to set up and use. However the quality is lacking. The stainless steel tank started to rust within the first 3 days of use. The machine still worked well until the middle of the 3rd week when it stopped working at all. Once I started it up, the reset button would kick off as soon as it started to heat up. I contacted support, the were very helpful and sent me a replacement machine immediately. The new machine was a repeat of the first one. Worked great out of the box, the stainless steel tank started to rust after the first couple of uses and then the machine failed altogether after about a month of use. I again contacted support and they ghosted me. Asked for photos showing the problem. I don't know how to create a picture of a machine not working??? It looks the same as when it works except that it doesn't work!! I'll rethink any future purchase from VEVOR. The cheap price isn't worth the headaches.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rex Rex
Cheap and Simple, but mine had defects.
Nessuna Informazione per il Vecchio Modello
The distilling machine is cheap and simple, but mine had defects. The biggest defect was that the silicone seal that seals the upper/lower assembly was leaking, even after trying to adjust it many times. This is made worse by the fact that you cannot order spare/repair parts. I can still seal it by manually using silicone tape (the flexible one without glue that sticks to itself, for repairing pipes), every time I use it. Besides this, the inlet nozzle where the steam enters the condenser pipe was leaking as well. I was able to repair this, by taking the top assembly apart, and reinserting it into the silicone washer, using some silicone spray and silicone tape again. Furthermore, the steam baffle came loose when I tried to adjust it, as it was a bit deformed. This I could not repair, because the bolt was spot-welded to the inside of the tank. The machine still works without this, but again not optimally. So, the machine is cheap and simple. But in my case, I had to repair stuff before it even worked properly. I hope this is a one-off production defect. But the fact that 3 different parts were not working properly gives me the feeling this is a QA issue. But I can of course only talk about the one I bought, so take it with a grain of salt. If the machine was working properly from the get-go, this would have been a 5-star review, as the distilling machine is very good value-for-money. But unfortunately that was not the case. Still, after a few repairs, I am able to use it, so therefore I can still give it a (neutral) 3 stars
1 persone l'hanno trovato utile
Risposta del servizio clienti: Geachte klant, bedankt voor uw feedback. Onze excuses voor het ongemak. Neem online contact met ons op voor snelle hulp van ons aftersalesteam. We stellen uw begrip op prijs.
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Ralph Ralph
Mr.
Nessuna Informazione per il Vecchio Modello
Das Wasser schmeckt mir nicht. Werde ich gerne zum halben Preis zzgl. Versand abgeben. 3 Wochen alt.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Vedi originale
Tammy Catrett Tammy Catrett
Mrs
I am disappointed. I’ve been buying distilled water by the gallon for years and assumed that the distiller would have no taste just like what I have been buying. I hoped it would improve by using filtered water but it still has a chemical taste and I cant tolerate it. Very disappointed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ian Ian
Title
The instructions are hard to follow and the actual components do not all fit together as shown in the instruction manual Not sure why they have done it way they have but it appears to make distilled water. Just a pity that the top section hold water once it has finished and spills out to the bottom section when moving the unit
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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GuyD GuyD
M
A duré un an, coule maintenant, pas cher, dure pas longtemps Lasted a year, water is running out now, cheap, doesn't last long
0 persone l'hanno trovato utile
Risposta del servizio clienti: Cher client, nous vous remercions pour votre commentaire. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Pour obtenir de l'aide, veuillez consulter notre page « Nous contacter » en ligne, accessible via la barre de navigation en bas de page. Veuillez y soumettre un ticket pour tout problème non résolu ; notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Nous vous remercions de votre compréhension.
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Yja Schnitzler Yja Schnitzler
Geeft wat problemen
Nero
Hij laat veel kalk achter sneer het gebruik is, kost veel moeite om dat eruit te krijgen
0 persone l'hanno trovato utile
Risposta del servizio clienti: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Vedi originale
Reni Reni
rinnt
Nero
leider rinnt es bereits nach einem jahr- ich werde nun ein teueres Modell ausprobieren und hoffe das es länger als nur ein jahr hält
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hallo, es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten. Wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen!
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Vedi originale
Samuel Samuel
Soudure qui s ouvre
Nessuna Informazione per il Vecchio Modello
Ça va faire presque 2 ans que je l utilise, et la soudure a l intérieur c est ouvert, ce qui a laissé passer l eau et à détruit l appareil. Appareil pas fiable
0 persone l'hanno trovato utile
Risposta del servizio clienti: Cher client, merci pour votre patience et votre collaboration. Nous nous efforçons actuellement de résoudre vos préoccupations et travaillons avec diligence pour vous proposer une solution satisfaisante. Pendant ce processus, veuillez consulter régulièrement votre ticket et vos e-mails afin de rester informé des progrès. N’hésitez pas à nous contacter si vous avez d’autres questions ou besoins.
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Sybil King Sybil King
Mrs
The instructions are very vague which leaves a lot to a hit and miss process. More specific instructions are required to run efficiently
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