Recensioni dei clienti per VEVOR Macchina per Pulizia di Gioielli Pulitore Ultrasonico per Gioielli 3,2L Macchina per Pulizia a Ultrasuoni

We purchased this in October 2025, and two days ago just randomly stopped working. We got the warranty on it, and I have been trying to warranty it for the past two days. I can't get into the warranty page, says my information is wrong (should not be wrong, I copied and pasted all information from warranty confirmation email when we purchased it. So I emailed in regards. Got an email saying to make sure I enter the information correctly. Well I already tried that, several times, and I emailed back saying that. Haven't heard back. This is the second time this has happened with a purchase through this brand where it stops working after not having it for that long. Then customer service takes forever, and there's no phone number to be able and call to speak with someone. It's all through email.

Had this for maybe 7-8 months, power cord and fuses has melted together but machine was still working just not regulating heat, this was used in a industrial setting, but had forgot to turn machine off at end of cycle and machine was on NOT RUNNING and uncontrollably heated the fluid, came in to the lid of the machine paint was melted off and the fluid was literally boiling. If you buy this i would only have it in a concrete area. Not sure what they will do as still working with customer care, but this is extremely dangerous and should be recalled.

Wir haben ein anderes Gerät bekommen. Bestellt hatten wir dieses

I bought many VEVOR products and this is the first one that broke down. It broke down on the first usage, i would not turn on at all... It happens I was not upset about this BUT when I asked for a refund a replacement or to have it repaired VEVOR said they will reimburse me 10 euros or I can fix it myself and they will send the parts. It is only after threatening them to take legal action that they did the right thing and sent a replacement... VERY DISAPOINTED I will not buy from the website anymore as the warranty support was scarry.

Very disappointed, as others have stated, Plug, switch and cable burst into flames. Thankfully I was in next room and smelled the smoke. Immediately unplugged it. This could have burned my house down. This seems to be a common problem and Vevor needs to do better. I created a ticket and waiting to hear back from them. I would like a new machine sent to me that has actually been checked and tested.

Melted plug, smoke was really bad, good thing I was close by to unplug it. VEVOR refuses to send my a refund, instead they offer to send me a new plug, and harness and take the unit apart to fix it myself, im not a certified electrician and should not be asked to repair this myself. Especially since I bought the 3 year protection plan.

I was excited about this machine when I bought it but something told me to buy the extended warranty and oh boy I'm glad I did. I have had to have vevor replace this machine 2 times, first time it lasted 2 days before it starting smoking from underneath ended up being the power supply cord was getting melted, they tried wanted me to try to open the machine and see what was wrong and they would send me the parts.... Unacceptable. Then offered me $50 to keep the machine.... I declined and they offered $114 to keep the machine. After a few days of this I just wanted another machine.... They sent one to me and it died on the first day of use after about 2 hours, it just shut off and wouldnt turn back on. I sent a video to them and they offered me $20.... Unacceptable. I refused and the offered me $57, I refused and they offered me $114... Unacceptable for a machine I paid $240 for with the extended warranty.

I use it 3 times fuse blow ... Change the fuse for the spair and not Working broken after 3 use!!! Try other ac outlet and nothimg very bad Product and want a refunf

Worked great for about 8 times then the on/off switch fell off and shorted out my shop circuit. Then I went to move it to empty it and the handle fell off.

Plug, switch and cable burst into flames within the first 2 hours of ownership, Vevor has yet to respond to warranty