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VEVOR Riscaldatore ad Aria Diesel da Parcheggio Riscaldatore per Auto 12V 5-8KW a Carburante con Interruttore LCD con Telecomando e Kit di Accessori per Camion Roulotte Camper Autobus

Recensioni dei clienti per VEVOR Riscaldatore ad Aria Diesel da Parcheggio Riscaldatore per Auto 12V 5-8KW a Carburante con Interruttore LCD con Telecomando e Kit di Accessori per Camion Roulotte Camper Autobus

No 8KW - Nero

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Russell Bruno Russell Bruno
Purchaser
Tipo Verticale Si 8KW - Arancione
Purchaser 2
Was a very good heater UNTIL it started shutting itself off for no reason. I do not recommend this heater as there is no way to contact Vevor to speak to a live person..
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Steven Birge Steven Birge
vevor diesel heater
Tipo Orizzontale Si 8KW - Arancione
vevor diesel heater  2 vevor diesel heater  2 vevor diesel heater  2
it didnt work when i got it all it did was blow fuses and the wires got hot and i asked vevor for a replacement or refund and they told me i need to take it apart and look at it well im no electrician and i bet most of the people that buy these are not either but i did everything looked good so now they want to send me replacement parts instead of a heater that works or a refund so i guess if you buy something from vevor they expect you to make their product work i have had this heater for almost a month now and still have not been able do to faulty equipment and takes weeks to receive parts
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Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience you experienced with the product. Our customer service team will follow up with you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Jason Golightly Jason Golightly
diesel heater
Tipo Orizzontale Si 8KW - Arancione
diesel heater 2
problems with the heater day one fuel pump makes a lot of noise and does not pump fuel I reached out t and they wanted videos and pictures. I sent my videos and have not heard nothing back from them.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lazhar Lazhar
00000
Tipo Verticale Si 8KW - Arancione
00000 2 00000 2
Je l'ai utilisé deux ou trois fois, puis ça n'a pas marché Un code de dysfonctionnement m'apparaît à l'écran Erreur 10
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Ben Ben
Écran afficheur d'heure fonctionne partiellement
No 2KW - Arancione e Nero
Écran afficheur d'heure fonctionne partiellement  2
J'ai l'écran qui ne s'affiche pas correctement, le 15 est que partiellement Visible
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Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Manos Manos
They sent me wrong device and they don't want to change it?
They sent me wrong device and they don't want to change it? 2 They sent me wrong device and they don't want to change it? 2 They sent me wrong device and they don't want to change it? 2
Be careful! I ordered 5KW and they sent me 8KW. I asked them to replace it and they told me that “it says 8KW, but it’s actually 5KW”! I turned it on and it's very hot. More than the one I have at 5KW. They won’t change it! I feel like they made a fool of me. I am very disappointed with the company.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Mathieu Mathieu
Mr
No 8KW - Nero
Mr 1
Worked for less than a year. They told me it was because I was using it in a dusty environment. The reality is that soot ends up in the hot air distribution duct and gets sucked back into the intake. Poor after-sales service. I won’t buy from them again.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steve Steve
Skip it and buy one with auto-altitude adjustment
No 8KW - Nero
The old controllers used to let you dial in the pump for the altitude, but the newer controls have removed this feature. My location is at 2200ft in elevation and after 8 hours, it completely charcoal bricked the head unit. After taking it apart, cleaning it out, trying to play with the settings, the best I managed to get to as around 12 hours. Skip this one go for the model that offers auto-altitude sensing. I changed this out with one of Vevor's units that offers this feature and haven't looked back.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Richard
Reviewer
Si 8KW - Arancione
Haven't installed it. The control cable between the remote unit and the blower is only about a meter long, so no use for my application, where I wanted the heater some distance from the blower. Vevor say there is no cable that extends the control wire available. It might be possible to make one up, but I don't have the skills or the equipment. Additionally, they say it's not possible to extend the ducting beyond 3 metres, where I wanted to extend it 5 or 6 metres, so that doesn't work either. The control issue might be resolvable if the bluetooth app works properly, which would be fine, but the ducting issue is a problem that I'm not sure how to get around. At the moment it's a 100Euro paperweight.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anton Pirkenseer Anton Pirkenseer
Standheizung 2 kw
Si 2KW - Arancione
Durch Sonneneinstrahlung wenn sich das Fahrzeuginnere erwärmt, löst sich vom Display die Kunststoffscheibe. Nach Kurzer Zeit schaltet sich die Heizung von selbst ein....
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Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Tradotto da tedesco
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