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VEVOR 8KW Riscaldatore d’aria Diesel Riscaldatore 12V 5-8KW di Combustibile Riscaldamento Autonomo Riscaldatore Diesel Auto Riscaldatore di Parcheggio Diesel Interruttore di Uscita Aria

Recensioni dei clienti per VEVOR 8KW Riscaldatore d’aria Diesel Riscaldatore 12V 5-8KW di Combustibile Riscaldamento Autonomo Riscaldatore Diesel Auto Riscaldatore di Parcheggio Diesel Interruttore di Uscita Aria

Tipo Verticale Rosso Versione Standard da 8 kW
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recensioni dei clienti

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Basato su 3840 recensioni
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3840 Recensioni
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Thomas Thomas
Not so good.
No 2KW - Arancione
I received my Vevor 2 KW diesel heater and installed it in my van. All went well until I powered on the unit. At this point the controller would not light up. After working with "support" I was given a video on things to troubleshoot. After reviewing the video and completing the steps the controller still will not power up. Support required several pictures and then agreed to send a new controller. Support told me it would take 15 days to send a new controller. The process with support as been very slow and I am very unhappy with the whole situation. Support has stated that the will replace or refund the unit should the controller not solve the issue. I am still waiting for the part. If the part works, and after I am able to run the unit, I will update this review. Over the whole purchase has been disappointing at best.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mark Shumaker Mark Shumaker
Owner
Tipo Orizzontale No 8KW - Arancione
Very dissatisfied! Could not get it to work, contacted service, received a text or email they were unable to make system functional. STILL WAITING ON MY MONEY TO BE RETURNED DUE TO VEVOR INABILITY TO MAKE WORK I will never purchase another Vevor product!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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William William
Mr
No 8KW - Nero
Both units failed, vevor credits me 45 dollars, I had to order 2 more to replace the failed units. Will not be buying again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Gary Gary
Mr
Tipo Verticale No 8KW-Rosso
Burned about two tanks and it died Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxc
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Pat Canady Pat Canady
Mrs. Pat candy and Luella Kapus
Tipo Verticale Si 8KW - Arancione
Never received even paid extra on shipping ins.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brian Brian
Landscaping
Tipo Verticale No 8KW - Arancione
Heater blew up 2nd day peice of shit
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Shawn Langford Shawn Langford
Owner
Tipo Verticale Si 8KW - Arancione
Junk stopped working in less than 90 days no abuse just stopped working I’ve purchased a number of these from different companies this is the most expensive and the 1st to die in less than 90 days buy elsewhere
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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mike Puchlak mike Puchlak
Defective
Tipo Orizzontale No 8KW - Arancione
Ran shortly , overheat code shut down , adjusted ex. Tube .still overheated
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Richard Smith Richard Smith
Pissed
Tipo Orizzontale No 8KW - Arancione
I ordered the wrong heater wanted to return it asked for info on returns never got a response but I have got a hundred other messages from them so I am not happy
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lee Lee
Mr
Tipo Diviso No 8KW - Arancione
Never got them ? They make a good product but they ship with 3rd product and they lose packages … if your going to buy anything from them do it at your own risk you may or may not ever get what you order
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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