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VEVOR 8KW Riscaldatore d’aria Diesel Riscaldatore 12V 5-8KW di Combustibile Riscaldamento Autonomo Riscaldatore Diesel Auto Riscaldatore di Parcheggio Diesel Interruttore di Uscita Aria

Recensioni dei clienti per VEVOR 8KW Riscaldatore d’aria Diesel Riscaldatore 12V 5-8KW di Combustibile Riscaldamento Autonomo Riscaldatore Diesel Auto Riscaldatore di Parcheggio Diesel Interruttore di Uscita Aria

Tipo Verticale Rosso Versione Standard da 8 kW

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William Holloway William Holloway
Owner
Tipo Verticale No 8KW - Arancione
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cristiano Cristiano
Cristiano
Tipo Verticale Si 8KW - Arancione
Non soddisfatto molto rumoroso
0 persone l'hanno trovato utile
Risposta del servizio clienti: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
b b
owner
Tipo Verticale No 8KW-Rosso
Quit wont relite
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sean Penniman Sean Penniman
Diesel heater
Tipo Verticale No 8KW - Arancione
Not impressed, the design of air tube and exhaust are poor need to separate
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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John John
Heater won’t start up
Tipo Verticale No 8KW - Arancione
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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johhnyx johhnyx
Ran OK for a few months then blower started screeching
Si 8KW - Arancione
Had to turn it off, blower started making horrendous noise like it was about to lock up. Could be very dangerous!
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ronald Banks Ronald Banks
Self
Tipo Verticale Si 8KW - Arancione
Worked well for about a month and now it keeps shutting off code #05 and now all they are doing is creating tickets and nothing's getting resolved.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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J J
It creates heat....but not as much as my 5K
Tipo Verticale Si 8KW - Arancione
I bought an 8K to more effectively heat my space than the 5K would, but since it does not, I have put the 5K back and the 8K is emergency backup if needed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Pattie Finley Pattie Finley
Vevor Heater
Tipo Orizzontale Si 8KW - Arancione
It keeps making a clicking noise every time it starts and it's continuous iit does not stop. And I don't know how to make the clicking noise stop
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we trust this message finds you well. Following our recent conversations and the agreed-upon terms, we’re writing to inform you that the necessary actions to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration you faced—your satisfaction is incredibly important, and we’re determined to make things right.
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Mike Mike
Decent; until it’s not.
Tipo Orizzontale Si 8KW - Arancione
I bought this machine with high hopes as every person review online rants and raves about it. At first, I was on board— this machine was awesome. Until about the 3rd night using it and it turned off unexpectedly and hasn’t worked since. I have done every troubleshooting method possible, even disassembled the machine. To no avail. Unless the machine I got was a dud from the factory and I have bad luck, they are not as good as you’d think. But… when it worked… it WORKED.
1 persone l'hanno trovato utile
Risposta del servizio clienti: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
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