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VEVOR Riscaldatore d'aria diesel 12V 5KW, riscaldatore del parco, riscaldatore del camion con interruttore LCD, kit completo di riscaldatore del parco integrato, riscaldatore d'aria diesel 12V

Recensioni dei clienti per VEVOR Riscaldatore d'aria diesel 12V 5KW, riscaldatore del parco, riscaldatore del camion con interruttore LCD, kit completo di riscaldatore del parco integrato, riscaldatore d'aria diesel 12V

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Chhis Chhis
Shop owner
Tipo Verticale No 8KW - Arancione
Runs great when it feels like it. Out of the box it shuts down often due to overheat protection. Other times it’s a startup failure code.
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Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Raymond Vickers Raymond Vickers
Almost satisfied.
Tipo Verticale Si 8KW - Arancione
Although mechanically there hasn't been any problem with my vivoir 8 KW diesel heater, I don't have the ability to start it via remote and I don't have a thermostat because one I never got a thermostat and two the remote stops working after a week and a half. I sure would like to have the ability to regulate the temperature but that's impossible now
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Mark
Faulty wiring in power
No 8KW - Nero
Well I got to use the heater three times before it wouldn't ignite anymore and after breaking the control panel realize that you can't even buy a new one for it. So I had to buy a new unit which now is working and works great compared to the last one. But I also discovered that your last one the wiring was underrated to run it
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Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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J long J long
Diesel heater
Tipo Verticale No 8KW - Arancione
Works most of the time. Occasionally get an error for E5 which means its gotten too hot. Sometimes I don't too. I don't know what the deal is. After talking with vevor, they where going to send a new temperature sensor. A few days later, they said it was lost and they would not be sending another. That they would refund 20$ instead. If you can afford a quality one from a different supplier, I go for it. If you want cheap, get this one.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paul Paul
Product Design Technician
Tipo Verticale No 8KW - Arancione
Great product overall. However, my particular unit shuts off for overheating in Gear Mode on all settings frequently. Also, if you do not install the combustion air intake hose outside you will smell diesel when the unit is in power down and power up mode.
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Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anita Jo milsted Anita Jo milsted
Owner
Tipo Verticale No 8KW - Arancione
I’ve been trying to return it because it does not work
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Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Patrick t Patrick t
First one runs great the second one's junk
Tipo Verticale No 8KW - Arancione
I purchased two diesel heaters from your company the first one I got runs great the second one I got is bad I've had nothing but trouble with it.
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Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Grant Grant
Bad glow plug
No 2KW - Arancione
Arrived with a faulty glow plug. I have to order a replacement otherwise the heater seems good
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Arlin Chang Arlin Chang
Worked great 3 times then died
Tipo Verticale Si 8KW - Arancione
The heater was easy to set up and run. It worked flawlessly 3 times. The last time it ran, I unhooked it from power the next day, and 3 days later I tried to reconnect it to power and it seems to have just died. No power getting to the display..checked the fuse and wiring and everything seemed good, but still I'm getting no power to light up the display. Maybe the ecu died, and I don't know how to check it
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Caine  Laderer Caine Laderer
Construction owner
Si 8KW - Arancione
Used it twice worked great, today got cold again fired up and keeps shutting off. Seems to be igniting issue. Kinda frustrating base used less than two tanks of fuel.
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Risposta del servizio clienti: Dear valued customer, Thank you for your feedback. Please accept our apologies for any trouble. Our after-sales team is available for quick support via our online "Contact Us" page. We truly appreciate your understanding.
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