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VEVOR Carburante Gasolio Riscaldatore ad Aria Diesel 12V 5KW Riscaldatore di Parcheggio a 1 Foro con Interruttore Lcd e Kit Completo di Riscaldamento

Recensioni dei clienti per VEVOR Carburante Gasolio Riscaldatore ad Aria Diesel 12V 5KW Riscaldatore di Parcheggio a 1 Foro con Interruttore Lcd e Kit Completo di Riscaldamento

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Troy Troy
Vevor heater
Tipo Verticale No 8KW - Arancione
Received broken
3 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Chris
Buyer
Tipo Verticale No 8KW - Arancione
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brad Brad
Fuel line next to exhaust.
No 8KW - Nero
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Oral J Polan Oral J Polan
Incomplete order, with no customer service at all
Tipo Orizzontale Si 8KW - Arancione
I ordered 2 diesel heaters and received only 1 text customer service at Vevor and the shipping company and received no responce from either of them, very disappointed
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
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chris chris
bad diesel heater
Si 2KW - Arancione
It's very unreliable product. It just failed in 2 uses. Don't waste your money. what is worse is terrible replace or refund policy.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Russell Cruson Russell Cruson
Won't run
Si 8KW - Arancione
Unit won't start shows 03 code. Tried to upload video to the after sales site, but it doesn't work any better than the heater.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Ray Ray
Leaks exhaust into room, support wouldn't help
Si 8KW - Arancione
Leaks exhaust and smells up my shop, customer support was useless, they required a video but closed the ticket before I had a chance to submit a video. Not that you could see the exhaust leaking out the heat side anyway I can just smell it. Do not recommend.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, thank you for your patience and cooperation. We're actively handling your concerns and striving to find a solution that satisfies you. Please check your ticket and email regularly for progress updates. For more questions or help, don't hesitate to contact us.
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Bulwinkl Bulwinkl
Mr.
No 8KW - Nero
After many attempts to get the company to stand behind their product having a faulty control, and being told the replacement part was shipped and on the way. I had to purchase the control elsewhere. Their warranty ,like MOST Chinese companies, is meaningless.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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technician technician
engineering tech
No 8KW - Nero
Wired the brand new unit up and it will not turn on, the LCD is dead. After further diagnosing I found there is no 5V going from the main control board out to the LCD controller. Vevor is sending a part but I am not sure if they are sending the proper part. Time will tell.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Josh Groeger Josh Groeger
Mr
Tipo Orizzontale Si 8KW - Arancione
Horrible!! Keeps giving me an E-01 and my battery is at 12.5! Junk! Do not buy!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
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