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VEVOR Kit di Attrezzi per la Riparazione di Gatti Idraulici  1,4M Porta Power Set Auto Tool 12 Ton Perfetto per la Riparazione del Corpo, la Riparazione del Telaio e la Costruzione

Recensioni dei clienti per VEVOR Kit di Attrezzi per la Riparazione di Gatti Idraulici 1,4M Porta Power Set Auto Tool 12 Ton Perfetto per la Riparazione del Corpo, la Riparazione del Telaio e la Costruzione

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Radosz Radosz
Vérin hydraulique - Non fonctionnel
4 T Materiale Plastico
Très déçue par mon expérience. Le produit m’a été vendu sans fonctionner, alors qu’il aurait dû être vérifié avant la vente. Aucune prise en charge de la réparation n’a été proposée, malgré un achat à 100 €. Le seul geste commercial proposé a été un dédommagement de 20 €, que je trouve insuffisant au regard du problème et sans aucune indication sur où faire réparer le produit. Le service client ne m’a donc pas apporté de solution satisfaisante. Je ne suis pas satisfaite du service ni du suivi après-vente et je ne recommanderai pas ce vendeur.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vedi originale
Vargas Anthony Vargas Anthony
Ne fonctionne pas
12 T Materiale Plastico+Ruote
Bonjour, J'ai reçu la pompe qui ne fonctionne pas à sortie de l'emballage. J'ai déjà contacté plusieurs fois le service après vente qui m'ont confirmé l'envoi d'une nouvelle pompe. Cela fait plus 1 mois et toujours rien et pas possibilité d'avoir une personne au téléphone. Merci de faire le nécessaire rapidement. Cordialement.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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James Wagner James Wagner
Piece of junk
12 T
Would not buy. Very cheap made and hard to pump and most of all it doesn’t work straight out of the box the ram leaks down and only works if there’s no weight on it. Very cheaply made.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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José Antonio José Antonio
Mala calidad
12 T Materiale Plastico+Ruote
Aparentemente parece de buena calidad pero solo es eso aparentemente... Se dobla el pistón con solo 5 usos.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Gracias por sus comentarios. Lamentamos mucho las dificultades que tuvo con el producto. Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Tradotto da spagnolo
Vedi originale
Hans-Peter Baum Hans-Peter Baum
Schlechte Qualität
20 T Materiale in Ferro + Ruote
Nach ein paar Anwendungen hat sich das Gewinde vom Zylinder gelöst, haben es rechtzeitig bemerkt, kann aber ziemlich gefährlich werden
0 persone l'hanno trovato utile
Risposta del servizio clienti: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Tradotto da tedesco
Vedi originale
Sidney L Williams Sidney L Williams
Owner
12 T Materiale Plastico+Ruote
I ordered 2 packages. Vevor put the wrong address on one of them. It was delivered to the wrong address and when you try to talk with customer you can only text. When I was texting the customer service bot I asked it to compare my delivery address to the FedEx address on the package. It gave a nonsense response and told me to contact the shipper. FedEx said since Vevor put the wrong address on the package Vevor would have to contact them. It's impossible to communicate with Vevors customer service bots so I guess I'm going to lose my money. Won't ever use this worthless badly run company again. Chinese companies are a joke!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jim Hayes Jim Hayes
Owner
12 T Materiale Plastico+Ruote
Absolute piece of junk. Don’t waste your money. Vent after first use. Vevor support told me to “bend it back” before using again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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JR JR
4 Ton Porta Power
4 T Materiale Plastico
First time used it bent like it was made of butter, lodges claim and had no responce, very poor product and even worse after sales service
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Abdul afroze Mohammed Abdul afroze Mohammed
No.25052100904102346327
12 T Materiale Plastico+Ruote
I bought this product but its doesn't work I need my refund or replacement
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Robert Robert
Owner
12 T
I received the Porta Power. It looked good but it did not work. I contacted Vevor and after a few day and making me send them a video of the issue they told me I had to repair it and they offered $20 and a crappy video of how to get the metal filings out of the jack. I did the procedure and told them I wanted $40 for my time. I will not buy from them again.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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